Motor Vehicle Accident Claims Specialist

2 days ago


Cavite City, Calabarzon, Philippines beBeeClaims Full time ₱750,000 - ₱862,000
Customer Operations/Claims Coordinator Role

This is a key role within our organization, responsible for providing exceptional service to customers involved in motor vehicle accidents.

The ideal candidate will have a strong background in motor vehicle accident insurance or claims, with excellent phone communication and customer service skills.

Key responsibilities include managing the entire process from start to finish, ensuring all parties are informed throughout, and maintaining accurate and up-to-date case records and documentation.

We offer a collaborative work environment that encourages learning and growth across teams, as well as a dynamic social culture with team lunches and social events.

Our company provides health insurance, leave benefits, and a 13th month salary, making this a highly attractive opportunity for the right candidate.

Required qualifications include proficiency in written and spoken English, confident communication with Australian customers and partners, and experience using CRM or case management tools.

A successful candidate will also have a passion for delivering exceptional customer experiences, be proactive in resolving issues, and possess strong problem-solving skills.

Additional responsibilities include coordinating with internal departments, repairers, tow truck operators, fleet agencies, and assessors to manage the repair process, and supporting end-to-end claims coordination.



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