Warranty Claim Specialist

13 hours ago


Lipa City, Calabarzon, Philippines beBeenegotiation Full time ₱1,200,000 - ₱1,700,000
Job Overview:

The Warranty Claim Specialist plays a pivotal role in ensuring seamless communication with clients and resolving warranty-related issues. This individual will be responsible for managing warranty claims, providing technical solutions to branches, and minimizing vehicle repair time.

Key Responsibilities:
  • Handle customer inquiries and resolve warranty-related issues in a timely manner
  • Communicate effectively with owners, suppliers, and staff to ensure efficient vehicle repairs
  • Negotiate best possible outcomes for client satisfaction and resolve conflicts as required
  • Assist with prioritization of client repairs, tracking, and follow-up
  • Provide technical and logistical solutions to minimize vehicle downtime
Qualifications and Experience:
  • Mechanical trade qualification or similar
  • Diploma or certificate-level qualification in business or tourism
  • At least 1-2 years of guest services or customer service experience
  • Intermediate computer skills
  • Strong negotiation and conflict resolution skills
  • Excellent communication and interpersonal skills

This is an exciting opportunity to contribute to the growth and success of the company.



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