IT Support Team Lead
7 days ago
Inspiro is a dynamic organization seeking an experienced IT Site Support Supervisor to join our team. This role involves supervising and providing technical support/assistance for the configuration, installation, and troubleshooting of desktop PCs and related peripherals.
Responsibilities
- Supervises and provides technical support/assistance for the configuration, installation, and troubleshooting of desktop PCs and related peripherals.
- Interfaces with client end-users to discuss and understand the requirements as well as explain the actions taken to close the ticket within client's satisfaction.
- Conducts preventive maintenance on workstations, and ensures that preventive maintenance plans and guidelines are met to guarantee security and compliance.
- Supervises technical activities to ensure security of desktop (PC) environment from external and internal virus threats through effective maintenance of antivirus software applications.
- Familiarizes with all client-specific programs and internal applications and maintains advance technical knowledge on such, following proper escalation procedures if concern is beyond his/her expertise/knowledge.
Requirements
- At least 3 years' work experience in Technical Support Field in a BPO setting.
- At least 1 year experience in a supervisor role.
- Proficient in internet usage, Microsoft Office products, various Operating Systems and other productivity tools.
- Working knowledge in Network and System Administration.
- Expertise in the installation of programs, including client programs.
Benefits
- 8 hours a day, 5 days a week schedule with possible night shifts.
- A competitive compensation package.
- Opportunities for professional growth and development.
-
IT Support Team Lead
6 days ago
Pasig, National Capital Region, Philippines First Focus IT Full timeFirst Focus IT is seeking an experienced Service Delivery Lead to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth delivery of our support services to clients.The successful candidate will have a proven track record in a similar role, with experience in managing and reporting on the delivery of support...
-
Application Support Team Lead
6 days ago
Pasig, National Capital Region, Philippines TPG Telecom Full timeJob Title: Application Support Team LeadAbout the Role:Lead and develop a team of application support analysts.Manage a large team with different scopes and distribute tickets to specific groups.Generate reports on tasks and issue trends.Manage incident resolution and escalation of application issues.Review permanent fixes and root cause analysis with the...
-
Commercial Support Team Lead
2 days ago
Pasig, National Capital Region, Philippines Orica Limited Full timeWe are seeking an exceptional Commercial Support Team Lead to join our team in Pasig City on a hybrid working setup. As a key member of our commercial team, you will be responsible for providing comprehensive commercial administrative support to ensure timely and consistent management of customer and contract-related activities.About the RoleThis is an...
-
Customer Support Team Lead
6 days ago
Pasig, National Capital Region, Philippines ADAMCO Full timeRole DescriptionThis position is responsible for supervising a team of professionals providing customer support services, including technical assistance, warranty repairs, and service proposals. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and experience in a supervisory role.Responsibilities...
-
Administrative Support Lead
1 day ago
Pasig, National Capital Region, Philippines Certified Digital Marketer Full timeCertified Digital Marketer is looking for an experienced Administrative Support Lead to join our team.Primary Responsibilities:Supporting various departments to ensure efficient business operationsCoordinating tasks and projects across different teamsThe successful candidate will be a self-starter with strong organizational and time management skills, able...
-
Janitorial Team Lead
2 weeks ago
Pasig, National Capital Region, Philippines Anytime Cleaners Corp. Full timeJanitorial Team Lead Job DescriptionWe are looking to hire an efficient Janitorial Team Lead to supervise the work activities performed by our janitorial staff. The janitorial team lead responsibilities include scheduling staff shifts, monitoring staff attendance, reporting absences, and conducting staff performance reviews. You should also be able to make...
-
Janitorial Team Lead
4 weeks ago
Pasig, National Capital Region, Philippines Anytime Cleaners Corp. Full timeJanitorial Team Lead Job DescriptionWe are looking to hire an efficient Janitorial Team Lead to supervise the work activities performed by our janitorial staff. The janitorial team lead responsibilities include scheduling staff shifts, monitoring staff attendance, reporting absences, and conducting staff performance reviews. You should also be able to make...
-
Operations Team Lead
1 day ago
Pasig, National Capital Region, Philippines VCC Link Inc. Full timeAbout VCC Link Inc.We are a dynamic organization dedicated to delivering exceptional customer experiences through our innovative BPO solutions.Job DescriptionAs a key member of our operations team, you will be responsible for overseeing daily activities to meet and exceed service level agreements (SLAs), key performance indicators (KPIs), and performance...
-
IT Team Manager Application Support
6 days ago
Pasig, National Capital Region, Philippines TPG Telecom Full timeOverview:We are seeking a Senior Application Support Analyst Leader to join our team at TPG Telecom. The successful candidate will lead and develop a team of application support analysts, managing a large team with different scopes and distributing tickets to specific groups.Main Responsibilities:Generating reports on tasks and issue trends.Managing incident...
-
Medical Claims Team Lead
24 hours ago
Pasig, National Capital Region, Philippines Med-Metrix Full timeJob DescriptionLead a team of Medical Claims Analysts in managing client relationships and ensuring timely follow-up on outstanding claims.Monitor key performance indicators for clients within assigned regions and provide operational support to global services teams.Develop and implement strategies to improve medical billing policies and procedures,...
-
Design Team Lead
15 hours ago
Pasig, National Capital Region, Philippines KDCI Full timeAbout the RoleWe are looking for a highly skilled Project Delivery Specialist to join our team at KDCI. As a key member of our design team, you will be responsible for leading the team on strategy, production, and client communication, ensuring timely delivery and quality.Key Responsibilities:* Lead the existing team members on strategy, production, and...
-
Creative Team Lead
4 days ago
Pasig, National Capital Region, Philippines Adgarlic, Inc. Full timeJob OverviewThe Creative Team Lead will be responsible for leading a talented team of creatives at Adgarlic, Inc. and driving revenue growth through innovative marketing campaigns.Responsibilities:Oversee the development and execution of multi-channel marketing campaigns that meet client objectives.Build and maintain strong relationships with clients to...
-
Sales Team Lead
10 hours ago
Pasig, National Capital Region, Philippines De Jones Full timeDe Jones is a leading retailer seeking a skilled Sales Team Lead to manage and achieve target sales for all stores. Key responsibilities include planning and executing sales strategies, preparing business reviews, and monitoring sell-out performance.In this role, you will be responsible for training and supervising the retail team, including management and...
-
Cross-Functional Team Lead
6 days ago
Pasig, National Capital Region, Philippines StraightArrow-Creative Process Outsourcing Full timeStraightArrow Corporation is a leading provider of creative process outsourcing services, supporting marketing teams and business owners with outsourced creative solutions.We are seeking a Digital Campaign Specialist to join our team and contribute to the success of our B2B clients.Key ResponsibilitiesManage digital advertising campaigns across various...
-
Application Support Team Leader
6 days ago
Pasig, National Capital Region, Philippines TPG Telecom Full timeHIRING - Network Engineer L2, Labor Relations Specialist (HR)Job Description:Lead and develop the team of application support analystsManage a large team with different scopes and able to distribute different tickets to specific groupsGenerate reports on tasks and issue trendsManage incident resolution and escalation of application issuesReview permanent...
-
Cybersecurity Team Lead
5 days ago
Pasig, National Capital Region, Philippines Synlink Recruitment Outsourcing Co. Inc. Full timeJob Summary:The IT Security Lead plays a pivotal role in safeguarding the organization's digital assets. This position oversees security operations, develops and implements security policies, and leads incident response efforts to ensure compliance.Key Responsibilities:Supervision and Leadership:Coordinate team activities, including monitoring, vulnerability...
-
Grab Support Head Lead
15 hours ago
Pasig, National Capital Region, Philippines GrabTaxi Holdings Pte. Ltd. Full timeAbout Us and Our VisionGrabTaxi Holdings Pte. Ltd. is a leading superapp in Southeast Asia, offering a wide range of services from food delivery to transportation. We are committed to building an inclusive and equitable workplace that provides equal opportunity for employees to grow and perform at their best.We are seeking a seasoned professional to join our...
-
Senior Service Desk Specialist
6 days ago
Pasig, National Capital Region, Philippines First Focus IT Full timeFirst Focus IT is a leading provider of managed services, with a team of experienced professionals dedicated to delivering high-quality support services to clients. We are seeking an experienced Service Delivery Lead to join our team and help us achieve our goals.The successful candidate will have a proven track record in a similar role, with experience in...
-
Technology Operations Manager
6 days ago
Pasig, National Capital Region, Philippines First Focus IT Full timeAre you an experienced Service Delivery Lead looking for a new challenge? Do you have a passion for delivering high-quality support services to clients?We are seeking a highly skilled Service Delivery Lead to join our team at First Focus IT. As a key member of our operations team, you will be responsible for ensuring the effective delivery of our support...
-
Team Lead
4 days ago
Pasig, National Capital Region, Philippines MCI Full timeMCI is a leading Business Process Outsourcing (BPO) company, specializing in delivering tailored solutions to meet the diverse needs of our clients. We are seeking an experienced Call Center Supervisor to support commercial and public sector clients, who will coach and develop a team of inbound customer service agents. The ideal candidate will have excellent...