Payroll Specialist Lead

6 days ago


Quezon City, National Capital Region, Philippines HelloConnect Inc. Full time

HelloConnect Inc. is a leading provider of innovative customer care solutions, leveraging extensive experience in serving high-growth companies.

The company's subsidiary, HelloFresh, has inspired the development of effective payroll management strategies that drive success.

Job Description:

We are seeking an experienced Payroll Specialist to join our team at Bridgetowne site. As the primary point of contact for employees' payroll-related inquiries, you will handle face-to-face interactions and relay information to leaders or management as needed.

Key Responsibilities:

  • Assist the Head Office Payroll team with payroll processing on designated days, including 10th and 25th of the month, 13th month processing, bonus, and leave conversion.
  • Calculate accurate payroll for employees.
  • Import payroll input files to Sprout Payroll software.
  • Handle employee inquiries regarding payroll information, payout, and related data.
  • Support employees with HDMF loan applications.
  • Coordinate with HO Payroll team for payroll-related concerns and resolve disputes.
  • Prepare payroll reports for management as required.
  • Monitor team engagement liquidation and coordinate with accounting team for complete documentation.
  • Propose deductions for outstanding liquidation as per company policy.
  • Collaborate with Senior Payroll Specialist and/or Payroll Team Lead on requested information or processes.

Requirements:

  • At least 3 years of payroll calculation, annualization, and tax calculation experience.
  • Experience in payroll accounting.
  • Advantageous to have payroll software experience.
  • Strong interpersonal skills and customer focus.
  • Good problem-solving skills and analytical thinking.
  • Organized data retention and confidentiality.
  • Willingness to render overtime when needed.
  • 100% onsite schedule, mid shift, 2 PM - 11 PM.

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