IT System Administrator

2 days ago

Cainta, Calabarzon, Philippines beBeeSupport Full time ₱1,500,000 - ₱2,500,000

About Expedock

We're transforming the global shipping and supply chain industry by leveraging artificial intelligence and data processing.

Job Overview

We're looking for a skilled IT Support Specialist to ensure our systems, devices, and networks run smoothly.

The ideal candidate has up to 2 years of experience in IT support or a related role and is eager to grow their skills in troubleshooting and remote support.

Key Responsibilities:

  • Provide first-line technical support to employees, diagnosing and resolving issues related to computer systems, software applications, hardware devices, and network connectivity.
  • Install, configure, and troubleshoot MacOS and Windows operating systems, peripherals, and common office software.
  • Monitor and maintain network connections, identifying and resolving connectivity issues.
  • Maintain, upgrade, and manage company SaaS tools.
  • Track and manage system/application access, ensuring permissions are updated for new hires and leavers.
  • Reformat laptops, set up workstations, and prepare hardware for new starters or upgrades.
  • Keep accurate documentation of IT tasks, issue resolutions, asset inventories, and software licenses.
  • Stay updated on new technologies and suggest improvements to enhance company IT operations.

Requirements:

  • Fresh graduates in Information Technology, Computer Science, or related fields are welcome to apply.
  • Up to 2 years of experience in IT support or a related role is an advantage.
  • Knowledge of MacOS and Windows operating systems, including their installation, configuration, and troubleshooting.
  • Good communication skills and a willingness to learn.
  • Ability to work independently and as part of a team in a fast-paced environment.

Why Work with Us?

  • Become part of a diverse and dedicated team that fosters a culture of excellence, autonomy, and flexibility.
  • Enjoy a fully remote working environment, facilitating a healthy work-life balance without compromising on your connection to the dynamic world of tech.
  • Thrive in a company that values your potential, offering rapid career progression and opportunities for personal and professional development.

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