Senior Business Analysis Specialist

1 week ago

Tanauan, Calabarzon, Philippines beBeeBusiness Full time $45,000 - $75,000

We are currently seeking a highly skilled Business Analysis professional to join our organization. As a key member of our team, you will be responsible for conducting business process analysis and documenting requirements to improve efficiency and effectiveness.

The ideal candidate will possess expertise in various disciplines including business process analysis, requirements documentation, dashboard creation, and business case presentation. They will create insightful dashboards to visualize key performance indicators (KPIs) and metrics, present compelling business cases supported by data analysis and insights, and utilize MS Excel and MS PowerPoint proficiently for data analysis and presentation.

Key responsibilities include:

  • Conducting thorough business process analysis to identify areas of improvement
  • Documenting requirements to ensure clarity and understanding
  • Creating interactive dashboards using Power BI to visualize KPIs and metrics
  • Presenting compelling business cases supported by data analysis and insights
  • Utilizing MS Excel and MS PowerPoint to analyze and present data effectively

To succeed in this role, you will require the following skills and qualifications:

Required Skills and Qualifications:

  • Proficiency in MS Excel and MS PowerPoint
  • Experience with Power Query and Power Pivot
  • Experience in creating interactive reports and dashboards using Power BI
  • Basic understanding of database theories and tables
  • Experience in scheduling and forecasting
  • Proficiency in Salesforce reports and creating/modifying reports in both Classic & Lightning environments
  • Knowledge of Zendesk Report Creation, including MAQLs
  • Familiarity with MS PowerApps and MS Power Automate
  • Ability to solve complex business problems using analytical models
  • Previous experience in business analytics within the BPO industry

Benefits:

We offer a positive, encouraging, and performance-driven culture that enables our team members to build rewarding, long-term careers. We prioritize exceptional service to our clients and an exceptional work environment for our team members.

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