Digital Solutions Specialist

2 days ago

Mandaue City, Central Visayas, Philippines beBeecustomer Full time ₱1,200,000 - ₱1,750,000
Job Description

Digitally resolve customer issues with the highest level of professionalism and integrity to ensure customer satisfaction and retention.

Required Skills and Qualifications
  • Communication and Customer Service Skills: Strong English and Vietnamese language proficiency, excellent written and oral communication, listening, and comprehension skills.
  • International Contact Center Experience: 3 years of experience in handling international customer inquiries.
  • Tech Savvy: Good technical knowledge, troubleshooting skills, proficient in Excel and other MS Office tools.
  • Problem Solving and Adaptability: Superior problem-solving skills, ability to work independently and objectively, adapt to accelerating changes.
  • Customer Focus: Dedication to delivering exceptional customer experiences, building strong relationships.
Benefits
  • Mid-Senior Level Position: Opportunity to take on additional responsibilities and grow professionally.
  • Full-Time Employment: Stable and secure employment with a competitive compensation package.
  • Management and Manufacturing: Work in a dynamic industry with a focus on innovation and excellence.
Other Details
  • Seniority Level: Mid-Senior level.
  • Employment Type: Full-time.
  • Job Function: Management and Manufacturing.
  • Industries: IT Services and IT Consulting.

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