
Digital Identity Solutions Specialist
1 day ago
This role focuses on securing and managing digital identities and access to critical resources. As a key technical expert, you will play a crucial part in the operational health of our identity infrastructure.
Responsibilities- Serve as the primary technical escalation point for all L2 queries related to Entra ID and other integrated IAM solutions.
- Integrate new enterprise applications for Single Sign-On (SSO) using SAML, OAuth 2.0, and OpenID Connect protocols.
- Troubleshoot, investigate, and resolve complex user access issues, including problems with Multi-Factor Authentication (MFA), SSO, and application access.
- Analyze Entra ID sign-in and audit logs to troubleshoot issues, investigate security events, and support operational reporting.
- Write and maintain clear technical documentation for SSO integrations, troubleshooting guides, and internal IAM processes.
- Implement solutions for ad-hoc identity and access requests from business stakeholders in alignment with security policies.
- Coordinate with the L1 support team on escalated user tickets and with the L3 engineering team for complex problem resolution and project handoffs.
- Participate in and provide evidence for regular user access reviews and support compliance and auditing requests.
For this position, we are looking for a highly skilled professional with in-depth knowledge of Entra ID, proficiency in PowerShell and Graph API, and expertise in Azure IAM Services.
Requirements- Entra ID: A solid understanding of managing users, groups, enterprise applications, and administrative units.
- SSO and Federation Protocols: Strong technical skills in configuring and troubleshooting Single Sign-On using SAML, OAuth 2.0, and OpenID Connect.
- PowerShell and Graph API: Proven confidence in using PowerShell (AzureAD/Microsoft.Graph modules) and interacting with the Microsoft Graph API for reporting and bulk operations.
- Azure IAM Services: Deep knowledge of core services including Multi-Factor Authentication (MFA), Privileged Identity Management (PIM), and Entra ID Identity Protection.
- Identity Lifecycle Management: Experience with processes and tools related to user onboarding, offboarding, and access reviews.
- Certification: Microsoft Certified: Azure fundamentals certification (AZ-900).
As a member of our team, you will have the opportunity to work on impactful projects that drive business success. We foster a collaborative culture, promote continuous learning, and prioritize diversity and inclusion.
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