Customer Service Collections Professional

2 weeks ago

Porac, Philippines beBeecollections Full time ₱372,000 - ₱420,000

Are you a highly skilled professional seeking a new challenge in customer service? We have an exciting opportunity for a Collections Specialist to join our dynamic team. In this role, you will be responsible for handling inbound and outbound calls, emails, and text messages from current borrowers, conducting negotiations for the collection of outstanding accounts, and providing excellent customer service.

About the Role
  • This is a full-time permanent work-from-home position that requires a collections experience of 3-5+ years, preferably in a contact center environment.
  • You will work with multiple applications and monitors simultaneously to manage account workflows efficiently, using your strong active listening skills and ability to convey information clearly.

In this role, you will also be responsible for:

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