E-Commerce Customer Service Ambassador

6 days ago


Manila, National Capital Region, Philippines Atticus Advisory Solutions Inc Full time

Unlock Your Potential with Atticus Advisory Solutions Inc.

About Us

We're a cutting-edge e-commerce platform that's revolutionizing the way businesses interact with their customers. Our vision is to Deliver Happiness, and we're looking for a talented Customer Service Agent to join our team

About the Role

We're seeking an exceptional individual who thrives in a fast-paced startup environment. As a Customer Service Agent, you'll be the face of our company, providing top-notch support to our clients and ensuring their e-commerce journey is seamless.

Your Impact
  • You'll spearhead the evolution of our operational customer success function, navigating daily interactions and performance metrics with finesse.
  • You'll act on customer feedback proactively, contributing to an unmatched customer experience.
  • You'll enhance Atticus' day-to-day operations, ensuring a seamless seller experience.
Requirements

To succeed in this role, you'll need:

  • A solid foundation of 3+ years in Logistics, Operations, E-commerce, or a related field.
  • Proven expertise in customer success or operations, with a similar tenure.
  • Exceptional communication skills in English, both written and verbal.
  • An organizational wizard, capable of juggling multiple priorities against tight deadlines.
  • A data-driven mindset, eager to unearth problems, pinpoint opportunities, and evaluate impacts.
  • A team player persona, exuding positivity and camaraderie, inspiring those around you.
Benefits

You'll enjoy:

  • A competitive salary of $65,000 per year.
  • The ability to shape your role and contribute to the growth of our company.
  • A workplace that's entrepreneurial, fast-paced, solution-focused, disciplined, team-oriented, and fun.
  • Flexible working arrangements to support your work-life balance.


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