E-commerce Operations Coordinator

2 weeks ago


Manila, National Capital Region, Philippines SOURCETECH SOLUTIONS INC. Full time
About Sourcetech Solutions Inc.

We are a rapidly growing technology company seeking an E-commerce Operations Coordinator to support our online retail operations. This role involves assisting with managing product listings, coordinating order fulfillment, and enhancing the online shopping experience for customers.

Key Responsibilities:

* Assist in creating, updating, and optimizing product listings on various e-commerce platforms (e.g., website, Amazon, Shopee, Lazada).

* Ensure all product descriptions, specifications, and images are accurate, engaging, and up-to-date.

* Monitor stock levels for online inventory, coordinating with the warehouse team to prevent stockouts.

* Process orders accurately and efficiently, coordinating with logistics for timely shipment and delivery.

* Respond to customer inquiries and provide support with order tracking, product information, and issue resolution.

* Analyze and report on online sales trends, customer feedback, and website traffic to improve sales strategies.

* Assist with online marketing activities, including promotional campaigns, discount codes, and special offers.

* Track competitor listings and pricing to help maintain a competitive edge in the online market.

* Collaborate with the marketing team to implement SEO best practices to improve product visibility.

Qualifications:

* Bachelor's degree in business, marketing, or a related field preferred.

* Prior experience in e-commerce, retail, or customer service roles is an advantage.

* Familiarity with online marketplaces and e-commerce platforms.

* Strong attention to detail, with the ability to manage multiple tasks efficiently.

* Excellent communication skills, both written and verbal.

Salary: $50,000 - $65,000 per annum

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