Retail Leader Position

2 days ago

Makati City, National Capital Region, Philippines beBeeCustomerExperience Full time ₱700 - ₱1,110
Job Title: Senior Sales Associate

You should have / be:

  • A passionate retail enthusiast with a contagious passion to deliver exceptional customer experiences.
  • Able to relate to our mission of empowering women through style, and have a strong personal sense of style and fashion.
  • A strong people-person You are not afraid of approaching strangers and striking a genuine conversation, and customers aren't afraid to approach you either.
  • A leader with a proven record of training, coaching, and developing a team of co-workers.
  • A performance-driven professional that drives sales and achieves results for the business through effective training initiatives.
  • A dependable leader who is open to giving and receiving feedback, and is always hands on deck together with the rest of the team.
  • An insightful problem solver who proactively innovates to improve systems and operations.

Main Responsibilities:

  • Under the supervision of the Store Manager and Supervisor, support in day-to-day leadership and key areas of store operations.
  • Oversee daily and weekly deliverables such as the store checklist and inventory checklists.
  • Work with the store manager to lead store sales performance and customer service excellence.
  • Coach staff members in providing the best customer experience, and play a hands-on role on the sales floor.
  • Implement measures to avoid stock damages, theft, and wastage.
  • Train new staff members.
  • Provide a seamless shopping experience and ensure that all merchandise is available in all colours, sizes, and quantities on the floor.
  • Receive and process new stock, replenishments, returns, damages, and transfers, as well as support all stock-take exercises.
  • Perform cashier duties using the POS system to process payments and close accounts for the closing shift.
  • Proactively acquire knowledge regarding company general information, fashion news, new product information, customer feedback, and staff communication.
  • Promote first-class service excellence & customer experience at all times.
  • Be a customer experience champion, including speaking to guests and offering advice on colour, fit, and silhouette to best suit their needs.
  • Support in overseeing daily deliverables such as the store checklist and inventory checklist.

Requirements:

  • Minimum 1 year's experience in a retail leadership role, or equivalent.
  • Completion of college education and a good working knowledge of MS Office will be a plus.
  • Ability to work various shifts and able to work 5 days a week (including weekends and public holidays).

Benefits:

  • Up to 1,100 Pesos per day of basic salary.
  • Attractive monthly commissions.
  • Staff Discounts.
  • Allowances provided.
  • Full corporate insurance.
  • Employee-led recognition platform via Praisepal.
  • Fully stocked pantry.

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