Operations Coordinator

16 hours ago

Ayala Alabang, National Capital Region, Philippines beBeeProject Full time ₱400,000 - ₱700,000

Job Title: Operations Coordinator

Role Overview:

The role assists in managing the end-to-end delivery of telecommunications services for clients. Responsible for coordinating between internal teams, vendors, and clients, maintaining project documentation, monitoring timelines, and ensuring compliance with SLAs.

Key Responsibilities:
  • Assist in the end-to-end management of telecommunications service delivery, from order initiation to completion
  • Use tools to track project timelines, allocate tasks, monitor progress, and ensure accountability
  • Manage project communications and documentation using systems and other internal tools
  • Coordinate with internal technical teams, suppliers, and vendors to fulfill installation and provisioning requirements
  • Maintain accurate data in CRM for real-time project visibility and smooth handover between teams
  • Identify potential delays, risks, or conflicts in project delivery and escalate or recommend mitigation strategies
  • Prepare and distribute project status updates, reports, and meeting summaries
  • Assist the Project Manager in maintaining project compliance with internal standards and client SLAs
  • Support administrative duties including scheduling, documentation control, and stakeholder follow-ups

Requirements:

  • Bachelor's degree in a related field such as Project Management, Telecommunications, Business, or a related discipline
  • Minimum 6 to 12 months experience in telco project coordination or service delivery with companies
  • Proficiency in workflow and task management
  • Experience with PSA and CRM preferred
  • Familiarity with ordering, provisioning, or escalation processes is an advantage
  • Exceptional organizational skills and attention to detail
  • Strong communication and interpersonal skills for dealing with vendors, clients, and cross-functional teams
  • Ability to prioritize tasks and adapt to shifting project demands in a fast-paced environment
  • Proven problem-solving abilities and a proactive mindset

Benefits:

  • Full-time employment opportunity
  • Seniority level: Entry-level position
  • Employment type: Full-time job function: Project Management Support (PMO)
Additional Information:

Interested candidates should submit their applications for consideration.

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