Clinical Outreach Manager

13 hours ago

Manila, National Capital Region, Philippines beBeeProfessional Full time ₱800,000 - ₱1,000,000

About the Role at Our Company

We are a fast-moving clinical research organization working on high-impact diagnostics trials.

We are looking for a systems-minded professional to own and run our site outreach campaigns — identifying the right specialists, building precision-targeted lead lists, and running outreach end to end.

You will also manage and coach a support team (starting with one coordinator), improve our execution systems, and make sure outreach runs without direct supervision. This is a high-trust, high-autonomy role with real impact.

Your Key Responsibilities

  • Design and execute doctor outreach campaigns for clinical trial site activation
  • Research and filter doctors using tools like Google, NPI Registry, Definitive, etc.
  • Use clinical judgment and U.S. standard of care research to identify the right specialists and exclude poor fits
  • Build targeting frameworks using CPT, ICD-10, and claims logic
  • QA all lists before launch — ensure quality, specialty match, and targeting precision
  • Create SOPs and research playbooks to standardize repeatable outreach
  • Write and iterate outreach emails that drive replies
  • Manage outreach coordinator(s) — assign work, check quality, and coach improvement
  • Run email sequences in Mixmax or similar tools
  • Triage replies and hand off to the PM or Medical Director for NDA and qualification
  • Track outreach performance in Airtable or CRM
  • Continuously improve the system — spot issues, propose fixes, and implement improvements

Our Ideal Candidate

  • You have run high-context outreach campaigns in healthcare, clinical research, or healthtech
  • You understand how doctors actually work — how specialties function, how referrals happen, how the U.S. system delivers care
  • You know how to reverse-engineer who's seeing the right patients, and how to filter them
  • You are systems-driven — you build playbooks, workflows, and logic trees
  • You are capable of managing junior staff (coordinators, VAs, SDRs) and getting the best out of them
  • You are excellent at written communication and can write persuasive outreach copy
  • You are comfortable in Airtable, ChatGPT, Mixmax, and using Google Sheets or lightweight CRMs
  • You spot failure patterns early and fix them before they escalate

Benefits

  • 13th Month Pay
  • Service Incentive Leave
  • Vacation/Sick Leave
  • SSS Contributions
  • PhilHealth Contributions
  • Pag-IBIG Fund Contributions
  • Maternity Leave (for qualified female employees)
  • Paternity Leave (for qualified male employees)
  • HMO (Principal - Day)

Salary: Competitive, commensurate with skills and years of experience.

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