Senior Workday Support Engineer

5 days ago


Manila, National Capital Region, Philippines Fresenius Medical Care Full time
Salesforce Administrator

As a Workday Senior Support Engineer, you will be responsible for delivering exceptional application support to our global clients. This includes developing and maintaining technical knowledge for Workday applications, resolving complex technical issues, and collaborating with cross-functional teams. The ideal candidate will possess strong analytical and problem-solving skills, as well as excellent communication and interpersonal abilities.

Responsibilities:
  • Develop and maintain technical knowledge for Workday applications.
  • Troubleshoot and resolve complex technical issues.
  • Collaborate with the Global Support Team on incident escalations.
  • Maintain system change and documentation repository.

Qualifications:
  • Bachelor's degree from University preferred.
  • Minimum of 3 years of experience in technical support and troubleshooting of Workday support.
  • Enterprise Resource Planning knowledge in the following areas/modules preferred: Workday: ERP System-Modules, Human Capital Management (HCM), HR Core, Absence & Time-off, Benefits, Compensation, Job Catalogue, HR Adm, HR IT, and HR Reporting.

Benefits:
- Competitive salary and benefits package
- Opportunity to work with a global team
- Professional development opportunities

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