Workday Expert Senior Advisor
5 days ago
We are seeking an experienced Workday Expert Senior Advisor to join our global team. As a key member of our application support team, you will be responsible for delivering exceptional support to our clients, including troubleshooting, resolving complex technical issues, and collaborating with cross-functional teams. The ideal candidate will possess strong analytical and problem-solving skills, as well as excellent communication and interpersonal abilities.
Responsibilities:
- Develop and maintain technical knowledge for Workday applications.
- Troubleshoot and resolve complex technical issues.
- Collaborate with the Global Support Team on incident escalations.
- Maintain system change and documentation repository.
Qualifications:
- Bachelor's degree from University preferred.
- Minimum of 3 years of experience in technical support and troubleshooting of Workday support.
- Enterprise Resource Planning knowledge in the following areas/modules preferred: Workday: ERP System-Modules, Human Capital Management (HCM), HR Core, Absence & Time-off, Benefits, Compensation, Job Catalogue, HR Adm, HR IT, and HR Reporting.
Benefits:
- Competitive salary and benefits package
- Opportunity to work with a global team
- Professional development opportunities
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