Dedicated Customer Service Specialist
2 days ago
We are a fast-growing organization on a mission to deliver top-notch service and make a meaningful impact with every interaction. Our customer service team plays a critical role in achieving this goal by providing thoughtful, high-quality responses that reflect our service standards.
Key Responsibilities- Address customer inquiries through various channels, including email, phone, live chat, and social media.
- Assist customers with orders, shipping, product details, and returns, ensuring a seamless experience.
- Excellent communication skills, both written and verbal.
- At least 1 year of customer service experience.
- Proficiency in using tools like Gorgias, Zendesk, or Shopify is a plus.
- Adaptable and solutions-oriented mindset.
- A personally owned PC or laptop with an i5 processor or equivalent.
- Minimum of 15 Mbps for both upload and download internet speed.
- Problem-solving skills.
- Communication and interpersonal skills.
- Attention to detail and organizational skills.
As a valued member of our team, you will have opportunities for career advancement as we continue to grow and expand our services.
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