Service Operations Coordinator

6 days ago


Makati City, National Capital Region, Philippines Multi Mach International Full time

Multimach International is seeking a highly organized and detail-oriented Service Coordinator to join our team. As an advocate for our clients, you will provide critical support in accessing community services and serve as an intermediary between clients and the organization.

Responsibilities
  1. Collaborate with Clients: Work closely with clients to understand their needs and provide timely access to relevant services.
  2. Manage Documentation: Ensure the accurate and efficient flow of documentation within the organization.
  3. Resolve Issues: Address any concerns or issues that arise during service delivery, prioritizing effective resolution.
  4. Monitor Services: Stay informed about new services, evaluating their quality and identifying opportunities for improvement.
  5. Maintain Records: Accurately maintain and track clients' service records, guaranteeing data integrity and accessibility.
Qualifications
  • Experience: A minimum of one year in a related role, ideally as a Service or Administrative Coordinator.
  • Education: A Bachelor's degree in Business Administration or a related field.
  • Technical Skills: Proficiency in MS Office Applications (Excel, Word, PowerPoint) and familiarity with technology.
  • Personal Qualities: A strong work ethic, excellent communication and interpersonal skills, with a commitment to exceptional customer service.


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