Atlassian Administrator Position

1 day ago

Mandaluyong City, National Capital Region, Philippines beBeeAdministration Part time ₱30,000 - ₱45,000

Job Title: Atlassian Administrator

About the Role:

We are seeking a proactive, collaborative and self-motivated Atlassian Administrator to join our team. The successful candidate will be responsible for ensuring the smooth operation of our Jira instance, providing expert-level support and guidance to end-users, and driving continuous improvement initiatives.

Duties & Responsibilities:

  • Atlassian Administration: User, group, role, and permission management; routine maintenance, upgrades, and backups.
  • Workflow & Automation: Design and optimize workflows, fields, screens, and automation rules to reduce manual effort.
  • Project Configuration & Reporting: Create/maintain projects, boards, dashboards, filters, and actionable reports.
  • Billing & Cost Optimisation: Track licenses, reconcile invoices, right-size tiers, and recommend savings on apps and subscriptions.
  • Integration & Add-ons: Evaluate, implement, and maintain Marketplace apps; integrate Jira with CI/CD, chat, and other business tools.
  • User Support & Training: Provide second-line support, run training sessions, and maintain clear documentation and knowledge articles.
  • Governance & Continuous Improvement: Ensure security and compliance, document configurations, and champion ongoing process improvements.

Requirements:

  • Experience: At least 2+ Proven Jira/Atlassian administration experience (cloud).
  • Knowledge: Solid grasp of Agile (Scrum/Kanban) and ITSM (ITIL, SLAs, queues).
  • Skills: Experience managing SaaS licenses, budgets, or cost-control initiatives. Scripting/automation (Groovy, Jira Automation, REST API) and strong problem-solving skills.
  • Language: Excellent English communication; comfortable training non-technical users.

Advantageous Skills:

  • Certification: Atlassian certification(s) in Jira Software / Jira Service Management or willingness to obtain quickly.
  • Education: Bachelor's Degree

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