
HR Business Partner
5 days ago
We are seeking a highly skilled and experienced HR Generalist to join our team. As an HR Generalist, you will be responsible for addressing employee queries and concerns related to HR policies, payroll, benefits, and compliance.
You will resolve employee grievances, maintain a log of daily HR cases, and track resolution times for process improvement. Additionally, you will handle daily HR tasks, ensure timely resolutions, and conduct pre-boarding activities for new employees.
As an HR Generalist, you will also develop engagement activities, conduct check-ins, mediate disputes, and conduct exit interviews to improve retention. You will assess needs, develop materials, schedule and conduct training sessions, evaluate effectiveness, and maintain training records.
Furthermore, you will process payroll, manage health insurance/leave/retirement benefits, address discrepancies, stay updated on regulations, and coordinate with finance for audits. You will also ensure adherence to local laws, update policies, conduct compliance training, handle employment contracts and terminations, and maintain audit documentation.
In this role, you will collect and analyze metrics, prepare leadership reports, use data-driven decisions, and implement HR tech solutions. You will perform regular audits, review files/resolutions for compliance, identify trends, and implement best practices.
SOP creation is also a key responsibility, where you will develop and update SOPs for HR functions, document workflows, train staff on adherence, and identify gaps to implement best practices and automate repetitive tasks.
This is a challenging yet rewarding role that requires strong interpersonal and communication skills, conflict resolution and negotiation abilities, empathy, active listening, adaptability, and the ability to handle confidential information with discretion.
Required Skills and Qualifications- Bachelor's Degree in Human Resources or a related field
- 2+ years of experience in operations, preferably in HR
- Proficiency in HRMS and HR analytics tools
- Knowledge of payroll and benefits platforms
- Understanding of employment laws and compliance
- Data analysis and reporting skills using Excel or similar tools
- Process documentation and SOP creation expertise
- Proficiency in audit and compliance tracking
- Project management for process improvement
This is a full-time position with a seniority level of entry-level. It offers a chance to work in the IT Services and IT Consulting industry with opportunities for growth and development.
About the RoleThis is a job function within the Information Technology department, and we encourage applicants with relevant experience to apply.
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