
Healthcare Data Specialist
24 hours ago
The role of a healthcare data specialist is pivotal in the medical records retrieval process. The primary responsibility involves ensuring that every request is accurate, complete, and optimized for downstream success.
- Key Responsibilities:
1. Provider Research & Identification
Identify all relevant healthcare providers involved in a client's treatment beyond the main facility listed by the law firm.
Research and locate billing providers and related entities using tools such as Chartswap, historical request data, and direct provider outreach.
Accurately input all identified providers into the admin application.
2. Request Creation & Quality Control
Review incoming ROIs (Release of Information forms), correcting incomplete or inaccurate submissions noting that 90% require adjustments.
Prepare accurate base forms before generating submission packets.
Conduct comprehensive quality assurance checks on each ROI packet verifying inclusion of all required details such as cover letters, affidavits, and other documentation.
3. Request Assignment
Assign requests to the appropriate records team members based on workload balance and utilization metrics.
4. Handling Special Cases
Identify and escalate special provider requirements such as unique forms or protocols to the assigned Client Success Manager CSM.
Resolve missing unclear or conflicting information by liaising with the law firms case manager.
Requirements:
Experience: Prior hands-on experience requesting health records from providers on behalf of law firms.
Attention to Detail: Exceptional accuracy even small mistakes can cause delays of several months.
Technical Skills: Proficiency with Adobe Acrobat and other PDF editing combining tools.
Communication: Strong verbal and written communication skills with a proactive problem-solving mindset.
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