Customer Care Specialist
2 days ago
As a Customer Service Representative, you will be the primary point of contact for clients across multiple channels. This role requires delivering exceptional service by combining customer care and marketing-related tasks.
Key Responsibilities- Care Management: Respond to client inquiries via email, phone, and social media, upholding luxury service standards.
- Client Liaison: Manage daily live chat conversations, reply to social media reviews, and monitor the customer care inbox.
- Escalation Resolution: Act as the primary point of contact for complex client concerns, consulting with staff and the retail operations team.
- Product Support: Provide accurate information on products, pricing, stock availability, deliveries, returns, and warranties.
- A bachelor's degree in business, marketing, or a related field is desired.
- Experience in a similar position within a related industry is required.
- Intermediate to advanced Microsoft Excel skills and proficiency in merchandise or ERP systems are necessary.
- Strong organizational skills, attention to detail, and ability to manage competing priorities are essential.
- Excellent verbal and written communication skills, with the ability to liaise across teams, are required.
- Resilience, constructive feedback, and ability to build trust, influence, and coach at all levels are crucial.
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Customer Care Professional
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Mabalacat, Central Luzon, Philippines beBeeCustomerCare Full time ₱600,000 - ₱1,000,000Are you looking for a rewarding career opportunity in customer service? We are seeking a skilled and dedicated individual to join our team as a Customer Care Process Associate.Job DescriptionThis role involves providing exceptional customer experience through effective communication, problem-solving, and conflict resolution. You will be responsible for...
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Care and Support Specialist
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Care Support Specialist
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Customer Care Representative
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Excellent Customer Care Specialist
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Outpatient Care Coordinator Specialist
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Care Coordination Specialist
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Mabalacat, Central Luzon, Philippines beBeeCaseManager Full time $60,000 - $90,000Job Opportunity OverviewThe primary role of this position is to serve as a liaison between patients and their caregivers, ensuring the delivery of high-quality care.Key responsibilities include:Patient Care Coordination: Managing patient needs and coordinating care with healthcare providers.Communication & Documentation: Maintaining accurate records and...
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Customer Service Professional
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Mabalacat, Central Luzon, Philippines beBeeCustomerService Full time ₱1,000,000 - ₱1,500,000Job SummaryWe are seeking a highly skilled customer service professional to join our team. As a Customer Care Specialist, you will be responsible for providing exceptional support to our customers, ensuring their continued satisfaction and success with our platform.
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Home Care Coordinator
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Mabalacat, Central Luzon, Philippines beBeeScheduler Full time ₱300,000 - ₱600,000Job DescriptionWe are seeking a skilled and compassionate individual to fill the role of Home Care Scheduler. As a key member of our operations team, you will play a vital role in ensuring the smooth delivery of care services to our clients.Your primary responsibility will be to manage caregiver schedules, communicate changes, and maintain open lines of...
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Candidate Care Specialist
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Mabalacat, Central Luzon, Philippines beBeeSpecialist Full time $45,000 - $60,000Job Overview:We are seeking a highly skilled Candidate Care Specialist to provide exceptional support to job seekers throughout the hiring process.About Us:We are a leading IT management company that provides user support and cybersecurity services to clients in the hedge fund and investment industries.Responsibilities:Coordinate high-touch concierge...
