Care and Support Specialist

15 hours ago

Mabalacat, Central Luzon, Philippines beBeeCustomerService Full time A$60,000 - A$80,000
Job Title: Support Coordinator

We are seeking a dedicated professional to provide high-quality support to our Care Coordinators.

Key Responsibilities:

  • Act as the first point of contact for phone calls, emails and in-person enquiries.
  • Provide day-to-day administrative support to the Care Coordinators.
  • Assist in scheduling and coordinating services for clients.
  • Maintain accurate and up-to-date client records and documentation.
  • Escalate clinical or case management issues to the relevant Care Coordinator.
  • Support reporting and compliance with aged care and disability service standards.

Requirements:

  • Minimum 3 years of experience in administration and customer service within the aged care or disability sector.
  • Experience working with Australian clients.
  • Excellent written and verbal English communication skills.
  • Strong organisational and time-management skills with the ability to manage competing priorities.

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