Service Delivery Leader

2 days ago

Bacolod City, Western Visayas, Philippines beBeeLeadership Full time ₱900,000 - ₱1,200,000
Job Opportunity

Are you a strong leader who can motivate and guide a team to achieve exceptional results? Do you have a passion for customer service and a drive to succeed?

  • As a Team Lead, Service Delivery, you will be responsible for leading a team of associates in delivering exceptional customer experiences.

You will:

  • Coach and develop your team members to ensure they have the skills and knowledge needed to succeed.
  • Manage multiple tasks and projects simultaneously, prioritizing deadlines and ensuring timely completion.
  • Mentor and inspire your team by providing regular feedback and coaching, recognizing and rewarding their achievements.
  • Utilize various tools and applications to troubleshoot technology issues and support outage processes.
  • Collaborate with other teams to drive business results and contribute to the financial health of our company.

To be successful in this role, you will need:

  • Associate degree or equivalent work experience.
  • Promote a performance-driven culture and work towards achieving amazing results.
  • Strong time management and organizational skills, with the ability to prioritize tasks and manage multiple projects.
  • A customer-focused mindset and comfortable using computer systems.

We offer a range of benefits to support your career development and well-being, including:

  • Supportive environment that encourages growth and learning.
  • Inclusive culture that values diversity and promotes community engagement.
  • Global team of curious lifelong learners guided by our company values.
  • Competitive compensation package and performance bonus opportunities.

Join us as a Team Lead, Service Delivery and take the first step towards an exciting and challenging career opportunity.

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