
Service Excellence Leader
1 day ago
We are seeking a skilled and experienced leader to join our team as a Customer Service Team Lead. As a key member of our organization, you will be responsible for guiding and elevating our customer support teams to deliver exceptional service for e-commerce brands.
The ideal candidate will have a strong command of English, both written and spoken, and a proven background in e-commerce customer service (Shopify, BigCommerce, or Amazon experience a plus).
Key Responsibilities:- Lead and monitor the performance of assigned agents to ensure KPIs are consistently met or exceeded.
- Conduct regular coaching sessions and offer personalized guidance to help team members succeed.
- Evaluate performance bi-annually and recommend opportunities for growth, promotions, or recognition.
- Promote a positive, supportive, and high-performance culture.
- Performance and recognition bonuses
- Health and dental insurance
- Paid time off
- Year-end bonus
- Minimum 3 years of leadership experience in a customer service environment.
- Strong analytical skills to create, interpret, and act on performance reports.
- Familiarity with support tools like G Suite, Zendesk, Freshdesk, Intercom, or Gorgias.
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Service Delivery Leader
10 hours ago
Bacolod City, Western Visayas, Philippines beBeeLeadership Full time ₱900,000 - ₱1,200,000Job OpportunityAre you a strong leader who can motivate and guide a team to achieve exceptional results? Do you have a passion for customer service and a drive to succeed?As a Team Lead, Service Delivery, you will be responsible for leading a team of associates in delivering exceptional customer experiences.You will:Coach and develop your team members to...
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Bacolod City, Western Visayas, Philippines beBeeCustomerService Full time ₱150,000 - ₱250,000Job OverviewWe are seeking an exceptional customer service professional to join our team as a Customer Service Representative.The ideal candidate will provide top-notch service, ensuring customer satisfaction and loyalty through efficient and accurate transaction processing.This is an entry-level position that offers opportunities for growth and development...
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IT Leader
10 hours ago
Bacolod City, Western Visayas, Philippines beBeeLeader Full time ₱800,000 - ₱1,200,000Our team is looking for a leader to guide our end user support team. If you have experience managing teams and providing exceptional customer service, this could be the role for you.Job DescriptionParticipate in decision-making processes and collaborate with other IT teams on department-wide projects.Plot team schedules and ensure that support coverage and...
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Global Performance Leader
4 days ago
Bacolod City, Western Visayas, Philippines beBeeWorkforce Full time ₱800,000 - ₱1,200,000Job Title: Workforce Management SupervisorThe role of the Real Time Workforce Management Supervisor is to oversee a team of analysts, ensuring that they take action to meet company goals and performance indicators.This supervisor works closely with the Workforce Manager and internal business leaders to identify corrective actions that mitigate events...
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Senior Customer Experience Leader
1 day ago
Bacolod City, Western Visayas, Philippines beBeeCustomerExperience Full time ₱800,000 - ₱1,200,000Key to success in this role is a strategic thinker with deep understanding of customer experience.This leader will be responsible for building and executing on a global roadmap rooted in service level agreements and key performance indicators.Job ResponsibilitiesDevelop and lead customer care efforts to achieve business objectives.Establish and evolve...
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Customer Service Representative
3 weeks ago
Bacolod City, Western Visayas, Philippines Intelogix Full timeCustomer Service Representative - Remote page is loadedCustomer Service Representative - RemoteApply remote type Fully Remote locations LOC_PHL_REMOTE_Bacolod time type Full time posted on Posted 2 Days Ago job requisition id JR100494Who we are:At InteLogix, we are passionate about empowering individuals and organizations to achieve their full potential. As...
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Customer Service Representative
2 weeks ago
Bacolod City, Western Visayas, Philippines Intelogix Full timeCustomer Service Representative - Remote page is loadedCustomer Service Representative - RemoteApply remote type Fully Remote locations LOC_PHL_REMOTE_Bacolod time type Full time posted on Posted 5 Days Ago job requisition id JR100494Who we are:At InteLogix, we are passionate about empowering individuals and organizations to achieve their full potential. As...
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Client Services
2 weeks ago
Bacolod City, Western Visayas, Philippines SM Supermalls Full timeClient Services (Accounting) Officer (SM City Bacolod)The Client Services Officer is responsible for delivering services to customers as part of the finance management team. Their function is to act as liaison and guarantee good communication between branch operations, leasing, and tenants, as well as finance HO. They are the primary point of contact and...
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Client Services
2 weeks ago
Bacolod City, Western Visayas, Philippines SM Supermalls Full timeThe Client Services Officer is responsible for delivering services to customers as part of the finance management team. Their function is to act as liaison and guarantee good communication between branch operations, leasing, and tenants, as well as finance HO. They are the primary point of contact and secondary support when there are additional questions...
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Customer Service Specialist
3 days ago
Bacolod City, Western Visayas, Philippines beBeeService Full time ₱150,000 - ₱250,000Job TitleCustomer Service Specialist Job DescriptionAs a Customer Service Specialist, you will be responsible for providing exceptional service to customers in a fast-paced environment. Your primary goal will be to ensure that all customer interactions are positive and efficient.Key Responsibilities:Provide timely and error-free over-the-counter services to...