Real Estate Collections Specialist

3 days ago

Cebu City, Central Visayas, Philippines beBeecollections Full time ₱25,000 - ₱35,000
Job Overview:

We are seeking a skilled professional to fill the role of Real Estate Collections Specialist.

This is an opportunity to utilize your expertise in collections, customer service, and accounts receivable to drive results for our organization.

The ideal candidate will have strong communication skills, experience with QuickBooks, and the ability to professionally handle collections calls.

As a collections specialist, you will be responsible for collecting overdue payments from customers, maintaining accurate records of all customer interactions, and analyzing Accounts Receivable (AR) data in QuickBooks.

You will also be required to record collection efforts in a spreadsheet as per company guidelines, follow up with customers red-flagged for aging outstanding balances, and refer customers for service termination when necessary.

Key Responsibilities:
  • Collect overdue payments from customers and update payment statuses.
  • Maintain accurate records of all customer interactions, including contact dates and results.
  • Analyze AR data in QuickBooks to identify overdue accounts and prioritize follow-ups.
  • Record collection efforts in a spreadsheet as per company guidelines.
  • Follow up with customers red-flagged for aging outstanding balances.
  • Refer customers for service termination when necessary.
Requirements:
  • Proficiency in QuickBooks (experience in managing AR reports and recording transactions).
  • Excellent spoken and written English skills for professional communication.
  • Experience in collections, customer service, or accounts receivable is a plus.
  • Strong negotiation skills with the ability to handle difficult conversations professionally.
  • Detail-oriented and able to accurately document customer interactions.

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