Senior Operations Manager

1 day ago


Province of Palawan, Mimaropa, Philippines beBeeLeadership Full time ₱4,000,000 - ₱5,000,000
Job Title: Senior Operations Manager

Lead and manage our Network Planning Team to drive strategic initiatives, oversee project resourcing, team performance, and budget management.

  • Key Responsibilities:
  • Develop and implement operational strategies that align with short- and long-term organizational goals.
  • Monitor KPIs and metrics, using data-driven insights to optimize efficiency and performance.
  • Identify risks and implement mitigation strategies to ensure business continuity.
  • Drive cross-functional initiatives to improve efficiency, reporting on progress and outcomes.
  • Lead change initiatives and ensure smooth transitions with minimal disruption.
People Management & Leadership
  • Recruit, train, coach, and develop team members while managing onboarding and continuous training programs.
  • Conduct performance assessments, provide regular feedback, and take appropriate performance management actions.
  • Foster a collaborative, accountable, and high-performing team culture across dispersed geographies.
Workforce Management & Resourcing
  • Establish and oversee project resourcing processes to ensure projects are adequately staffed.
  • Assign tasks based on team members' strengths and expertise.
  • Build business cases for team growth, run recruitment activities, and oversee effective onboarding.
Operations, Strategy & Process Improvement
  • Develop and implement operational strategies that align with short- and long-term organizational goals.
  • Monitor KPIs and metrics, using data-driven insights to optimize efficiency and performance.
  • Identify risks and implement mitigation strategies to ensure business continuity.
Budget & Financial Management
  • Partner with Finance and Senior Leadership to forecast annual budgets.
  • Ensure the Network Planning Team operates within approved budgets and proactively manage expenses.
Required Skills and Qualifications
  • You have at least 5 years of Operations Management experience.
  • You understand Telecommunications FTTx network design and engineering.
  • You have excellent interpersonal and communication skills, both written and verbal, and can engage diverse stakeholders.
  • You thrive in collaborative environments, working across departments to align goals and deliver results.
  • You are analytical and data-driven, capable of identifying trends and making informed decisions.
  • You can manage workforce challenges related to scheduling, development, and performance.
  • You are highly organized, able to juggle multiple priorities and meet tight deadlines.
  • You are proficient in workforce management software and relevant technologies.
  • You have experience working with distributed teams across multiple time zones.
  • You have proven experience in workforce management and leadership roles, particularly in managing dispersed teams.
Benefits
  • Competitive salary and professional development opportunities.
  • Collaborative client partnerships and a fun, inclusive work environment.
  • Opportunities for leadership, expertise, and global client exposure.
  • Monthly coaching, training, and career development.
  • Flexible hybrid model.
  • Engage in social impact activities and industry impact.
  • Achieve work-life balance and flexibility to support personal commitments.
  • Comprehensive HMO coverage with one free dependent (depending on employment type).


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