Senior Business Operations Specialist

2 weeks ago

Quezon City, National Capital Region, Philippines beBeeBusiness Full time ₱60,000 - ₱75,000
Key Roles:

This central figure supports daily operations and growth strategies. We seek an organized, resourceful Business Operations Coordinator to balance responsibilities across different business areas.

Key Responsibilities:
  • Administration & Systems
    • Manage calendars, email, and meeting coordination.
    • Organize business documentation and financial systems (vendor/bill payments).
    • Create and maintain operational manuals, workflows, and tracking systems.
    • Support compliance with business licensing, planning, and requirements.
  • Staffing & HR Coordination
    • Schedule client shifts with qualified caregivers and manage CRM systems.
    • Communicate shift changes, late arrivals, and staffing updates with caregivers and clients.
    • Monitor shift logs, payroll concerns, and overtime.
    • Recruit, screen, and onboard caregivers.
    • Maintain personnel files, certifications, and compliance documentation.
    • Conduct orientations, evaluations, and performance tracking.
  • Marketing & Social Media
    • Plan, create, and schedule content for various platforms.
    • Manage daily posting, engagement, and brand consistency.
    • Set up business pages and run basic paid campaigns.
    • Track analytics, prepare reports, and grow online presence.
    • Coordinate promotional campaigns with leadership to attract clients and caregivers.

Software / Tools Used

  • GSuite (Google Drive, Sheets, Forms)
  • Microsoft Office / 365
  • Outlook Calendar
  • QuickBooks
  • Canva (preferred)

Requirements:

  • Bachelor's degree preferred.
  • 3+ years of combined experience in administration, HR/staffing, and/or marketing.
  • Prior exposure to healthcare, BPO, or staffing agency environments preferred.
  • Strong organizational and problem-solving skills.
  • Excellent English communication skills (written and verbal).
  • Hands-on experience with social media management (content creation, scheduling, ads).

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