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Journey Enhancement Specialist

1 week ago

Taguig, National Capital Region, Philippines ACMobility Full time
Job Summary:

The Customer Experience Specialist at ACMobility will be responsible for driving customer satisfaction through strategic process improvements and outstanding service delivery. This is an exciting opportunity for a skilled professional to make a meaningful impact on our customers' journeys.

Main Responsibilities:
  • Develop and maintain customer experience standards
  • Lead process improvement initiatives to enhance customer satisfaction
  • Build strong relationships with internal stakeholders