Quality Assurance Specialist

3 days ago


Taguig, National Capital Region, Philippines M Commerce Corporation Full time
Quality Assurance Specialist (Tiktok Live)

M Commerce Corporation

On-site - Taguig 1-3 Yrs Exp Bachelor Full-time

Job DescriptionGovernment Mandated Benefits

13th Month Pay

Insurance Health & Wellness

HMO

Description

Live Hosting Monitoring

  • Monitor live TikTok hosting sessions in real-time to ensure consistent quality and performance.
  • Identify and report any content violations or behavior that does not align with company policies or TikTok guidelines.
  • Evaluate host performance, content delivery, and audience engagement.

Quality Assurance and Feedback

  • Conduct post-live evaluations and provide constructive feedback to hosts for continuous improvement.
  • Maintain detailed reports on host performance, engagement metrics, and compliance issues.

Compliance and Risk Management

  • Ensure all live content adheres to brand guidelines, marketing objectives, and legal regulations.
  • Identify potential risks related to content, privacy, and brand reputation and report them promptly.

Process Improvement

  • Recommend improvements to live streaming strategies based on performance analysis and industry best practices.

Training and Development

  • Assist in onboarding and training new hosts on best practices, platform policies, and brand expectations.
  • Organize refresher training sessions based on QA findings and trends.

Data Analysis and Reporting

  • Analyze live session data to identify trends, audience preferences, and areas for improvement.
  • Generate and present reports on live hosting performance, compliance, and quality metrics.
Requirements
  • Must have at least 1 year experience as a QA Specialist, preferably from the BPO industry
  • Possesses effective communication skills and has the ability to provide constructive criticism and collaborate with Operation Leads
  • Excellent analytical skills
Working Location

The Curve. 1630 3rd Ave, Taguig, Metro Manila, Philippines

#J-18808-Ljbffr

  • Taguig, National Capital Region, Philippines UnitedHealth Group Full time

    Quality Assurance SpecialistWe are seeking a Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will play a critical role in ensuring the quality and reliability of our systems and applications.Main ResponsibilitiesDevelop and execute quality assurance plans using industry-standard tools and methodologiesAnalyze and report...


  • Taguig, National Capital Region, Philippines M Commerce Corporation Full time

    Job OverviewM Commerce Corporation is seeking a highly skilled Quality Assurance Specialist to join our team in Taguig. As a Quality Assurance Specialist, you will be responsible for monitoring live TikTok hosting sessions, evaluating host performance, and providing constructive feedback for continuous improvement.About the RoleThis is an excellent...


  • Taguig, National Capital Region, Philippines Archgso Full time

    As a Senior Quality Assurance Specialist at Archgso, you will play a critical role in ensuring the quality of our systems and data. The successful candidate will have advanced knowledge of quality assurance testing concepts, methods, and practices in an information technology systems development environment.About the RoleThe QA Analyst coordinates the...


  • Taguig, National Capital Region, Philippines Hunters hub Incorporated Full time

    About Hunters Hub IncorporatedHunters Hub Incorporated is a leading provider of innovative solutions and services. We are seeking an experienced Technical Quality Assurance Specialist to join our team.


  • Taguig, National Capital Region, Philippines Gratitude Philippines Full time

    Responsibilities:Carry out quality assurance oversight activities defined in the Client Managed Care National Best Practices and Quality Assurance StandardsConduct regular and systematic review of Managed Care internal and external claim files with focus towards validation of consistent evaluation of evidence-based medicine, comprehensive assessments,...


  • Taguig, National Capital Region, Philippines Welsend Global Services Full time

    At Welsend Global Services, we are seeking a skilled Quality Assurance Specialist to join our team. This individual will play a crucial role in ensuring the quality of our products and services.Job DescriptionThe Senior QA Tester will be responsible for testing software applications and identifying any defects or issues.In this role, you will work closely...


  • Taguig, National Capital Region, Philippines Power Circle International, Inc. Full time

    On-site - Taguig 1-3 Yrs Exp Bachelor Full-timeJob DescriptionWe are seeking a highly skilled Quality Assurance Specialist to join our team at Power Circle International, Inc.Maintain accurate and up-to-date records of all project-related documents.Liaise with project teams and clients to ensure seamless communication.Perform daily inspections and tests to...


  • Taguig, National Capital Region, Philippines Gratitude Philippines Full time

    Responsibilities:Carry out quality assurance oversight activities defined in the Client Managed Care National Best Practices and Quality Assurance StandardsConduct regular and systematic review of Managed Care internal and external claim files with focus towards validation of consistent evaluation of evidence-based medicine, comprehensive assessments,...


  • Taguig, National Capital Region, Philippines Neksjob Philippines Full time

    Job Title: Assistant Quality Assurance ManagerLocation: AuraWork Setup: OnsiteShift: Shifting ScheduleStart Date: ASAPJob Description:The Assistant Quality Assurance Manager is responsible for overseeing the quality of inbound and outbound customer interactions, including telephone calls, emails, and chats, ensuring accuracy and adherence to quality...


  • Taguig, National Capital Region, Philippines Neksjob Corporation Full time

    Location: AuraWork Setup: Onsite (Shifting Schedule)Start Date: ASAPJob Description:The Assistant Quality Assurance Manager is responsible for overseeing the quality of inbound and outbound customer interactions, including telephone calls, emails, and chats, ensuring accuracy and adherence to quality standards. This role involves documenting quality issues,...


  • Taguig, National Capital Region, Philippines Neksjob Full time

    Location: AuraWork Setup: OnsiteShift: Shifting ScheduleStart Date: ASAPJob Description:The Assistant Quality Assurance Manager is responsible for overseeing the quality of inbound and outbound customer interactions, including telephone calls, emails, and chats, ensuring accuracy and adherence to quality standards. This role involves documenting quality...


  • Taguig, National Capital Region, Philippines Hunter's Hub Incorporated Full time

    Hunter's Hub Incorporated is seeking a highly skilled Quality Assurance Specialist to join our team. This role plays a critical part in ensuring the delivery of high-quality software solutions and business processes.Key ResponsibilitiesTest Planning and Design: Develop comprehensive test plans, test cases, and test scripts based on business requirements and...


  • Taguig, National Capital Region, Philippines NeksJob Full time

    Work Setup: OnsiteShift: Shifting ScheduleStart Date: ASAPJob Description:The Assistant Quality Assurance Manager is responsible for overseeing the quality of inbound and outbound customer interactions, including telephone calls, emails, and chats, ensuring accuracy and adherence to quality standards. This role involves documenting quality issues, tracking...


  • Taguig, National Capital Region, Philippines Samsung Electronics Full time

    Job DescriptionThe role of Software Quality Assurance Specialist at Samsung Electronics requires a professional to champion quality across the organization. This involves implementing and advancing quality systems, conducting analysis to ensure final products meet customer and internal quality standards, and evaluating procedures and policies.Key...


  • Taguig, National Capital Region, Philippines Cobden & Carter International Full time

    About Us:Cobden & Carter International is a leading provider of quality services to businesses worldwide. Our team is committed to delivering exceptional customer experiences through our HR Shared Services.Job Description:We are seeking a detail-oriented HR Quality Assurance Specialist to join our team. This role will involve assessing and ensuring the...


  • Taguig, National Capital Region, Philippines Cobden & Carter International Full time

    Job Overview:Cobden & Carter International is seeking a detail-oriented HR Quality Assurance Specialist to ensure the quality of HR helpdesk interactions.Key Responsibilities:Quality Monitoring: Conduct thorough reviews and assessments of HR helpdesk interactions (calls, emails, chats, etc.) to guarantee adherence to service standards, HR policies, and...


  • Taguig, National Capital Region, Philippines Neksjob Corporation Full time

    We are looking for a talented Quality Assurance Director to join our team at Neksjob Corporation.This role involves leading quality assurance projects, guiding team members, and contributing to the development of policies, processes, and standards.Responsibilities:Lead and participate in the development of new quality assurance projects and initiatives.Share...


  • Taguig, National Capital Region, Philippines Suyen Corporation Full time

    We are seeking a highly motivated and detail-oriented QA Manager to oversee our quality assurance processes at Suyen Corporation. The ideal candidate will have extensive experience in the cosmetic or pharmaceutical industries and a strong understanding of regulatory requirements.Key Responsibilities:Develop, implement, and maintain quality assurance policies...


  • Taguig, National Capital Region, Philippines Neksjob Corporation Full time

    The Neksjob Corporation is seeking a highly skilled Senior Quality Assurance Manager to oversee the quality of inbound and outbound customer interactions.The ideal candidate will have advanced knowledge and experience in quality assurance, with a strong understanding of customer service standards.Key Responsibilities:Monitor and evaluate the quality of...


  • Taguig, National Capital Region, Philippines Archgso Full time

    The Quality Assurance Manager II position at Archgso is responsible for coordinating the Quality Assurance activities with either new systems or changes to existing systems. The successful candidate will have advanced knowledge of quality assurance testing concepts, methods, and practices in an information technology systems development environment.About the...