Branch Services Manager Trainee

7 days ago


Iloilo City, Western Visayas, Philippines Security Bank Corporation Full time
The Role

As an Operations Specialist, you will be responsible for providing universal operations support to branches and head office units. You will work within an assigned unit and perform duties as Test Functional Analyst and Change Management Analyst.

As Test Functional Analyst, you will conduct automated and manual tests to ensure software meets requirements. You will review specifications and technical design documents to provide timely and meaningful feedback.

As Change Management Analyst, you will join the Project Working Team of the Luminous Replacement Program during the roll-out, training, and implementation of new tellering and lobby management systems.

Key Performance Indicators
  1. Conduct testing according to test procedures.
  2. Produce and maintain test documentation.
  3. Create and execute test cases, test scripts, and scenarios in different levels (SIT, UAT, regression).
  4. Log and track defects. Analyze issues found during testing.
  5. Analyze users' stories and/or use cases/requirements for validity and feasibility.


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