Customer Experience Lead
7 days ago
We are seeking an experienced Customer Experience Lead to join our team. The successful candidate will have a proven track record in team management and customer service. This is an excellent opportunity to develop your skills and advance your career.
Responsibilities:
• Supervise manpower and conduct performance evaluations
• Motivate and counsel personnel to achieve goals
• Act as a point person for employees and client supervisors
• Assist in recruitment and talent development
Requirements:
• Bachelor's degree
• At least 1 year of experience in team leadership
• Excellent communication and interpersonal skills
• Ability to motivate and lead high-performing teams
What We Offer:
• Competitive salary and benefits package
• Opportunities for professional growth and development
• Collaborative and dynamic work environment
-
Customer Experience Lead
1 day ago
Pasig, National Capital Region, Philippines WNS Full timeWe are seeking a Customer Experience Lead to join our team at WNS Pasig, National Capital Region, Philippines.Job DescriptionThis is an exciting opportunity to lead our Corporate Travel Account team and drive performance improvements in a fast-paced environment. As a Customer Experience Lead, you will be responsible for managing teams, conducting Root Cause...
-
E-Vehicle Sales Lead
2 weeks ago
Pasig, National Capital Region, Philippines Riders Unique Experience Corporation Full time**Job Description for E-Vehicle Sales Lead at Riders Unique Experience Corporation**About the Role:We are seeking an experienced E-Vehicle Sales Lead to join our team and contribute to our mission of delivering exceptional customer experiences and driving sales growth. As a key member of our sales team, you will be responsible for driving sales revenue and...
-
Customer Experience Lead
4 days ago
Pasig, National Capital Region, Philippines Humanly (humanly) Full timeAbout TaskUs: TaskUs is a company that provides outsourced digital services and next-generation customer experience to fast-growing technology companies. Our goal is to help our clients achieve growth by creating a culture of constant motion, exploring new technologies, and mastering consistency in an ever-changing world. We take pride in our inclusive...
-
Customer Experience Director
4 hours ago
Pasig, National Capital Region, Philippines LG Electronics Philippines Full timeWe are looking for a highly skilled Customer Experience Director to lead our service operations team. This individual will be responsible for driving customer satisfaction and loyalty through differentiated service programs.About the RoleThe ideal candidate will have a strong background in customer service and experience in designing and implementing service...
-
Customer Experience Supervisor
1 week ago
Pasig, National Capital Region, Philippines MCI Military Recruitment Full timeWe are seeking a talented and results-driven Customer Experience Supervisor to join our team at MCI Military Recruitment. In this role, you will be responsible for leading a team of customer service representatives and ensuring that they deliver exceptional service to our clients.">ResponsibilitiesThe ideal candidate will have a strong background in customer...
-
Customer Experience Director
5 days ago
Pasig, National Capital Region, Philippines Arkema Full timeJob Summary">We are seeking a highly skilled Customer Experience Director to lead our customer service team and develop strategies to improve customer satisfaction and loyalty.Key ResponsibilitiesDevelop and implement customer experience strategies to drive business growth and profitability.Collaborate with cross-functional teams to design and deliver...
-
Customer Experience Director
3 days ago
Pasig, National Capital Region, Philippines Michael Page Full timeWe are looking for a senior professional to lead our Customer Experience and Support team. The successful applicant will have proven leadership and problem-solving skills, with a strategic mindset and extensive experience in Customer Experience and Engagement.Job OverviewThe Customer Experience and Support team is responsible for delivering high-quality...
-
Head of Customer Experience
2 weeks ago
Pasig, National Capital Region, Philippines Michael Page Full timeOpportunity to join a leading bank pivoting towards digital transformationOffers strong career development opportunitiesAbout Our ClientA top Philippine bank, recognized for digital innovation and customer-focused solutions, setting industry standards in seamless banking and financial stability.Job DescriptionDevelop and implement the business strategy for...
-
Customer Experience Director
16 hours ago
Pasig, National Capital Region, Philippines Fpsinc Full timeFpsinc is committed to creating a culture where our people can thrive. As a Customer Experience Director, you will play a vital role in driving team performance, managing outliers, coaching agents, and monitoring calls.The ideal candidate will have 2-3 years of call center management experience leading agents for phone, video or internet services. Proven...
-
Customer Experience Coordinator
2 weeks ago
Pasig, National Capital Region, Philippines Hunter's Hub Inc. Full timeCompany OverviewHunter's Hub Inc. is a leading provider of innovative solutions, committed to exceeding customer expectations. We value integrity, innovation, and teamwork in everything we do. Our mission is to build long-lasting relationships with customers by delivering exceptional customer experiences.Job Summary:We are seeking a highly motivated CUSTOMER...
-
Customer Experience Supervisor
1 week ago
Pasig, National Capital Region, Philippines TaskUs Full timeAbout TaskUs:TaskUs is a global leader in providing outsourced digital services and next-generation customer experience to fast-growing technology companies. We empower our clients to represent, protect, and grow their brands through our cloud-based infrastructure. Our diverse team serves clients in various sectors, including social media, e-commerce,...
-
Customer Experience Specialist
7 days ago
Pasig, National Capital Region, Philippines Field Outsource Asia Inc. Full timeOverviewWe are a leading provider of telecommunications solutions, and we're looking for a talented Sales Associate to join our team. In this role, you'll be responsible for selling our products and services to customers, as well as providing exceptional customer service and support.Key Responsibilities:Promote and sell our products and services to...
-
Customer Experience Specialist
7 days ago
Pasig, National Capital Region, Philippines BEL USA LLC Full timeJob OverviewBEL USA LLC is a leading provider of innovative solutions, and we are seeking an experienced Customer Experience Specialist to join our team. This role involves managing and enhancing customer satisfaction by tracking and addressing reviews across various social media platforms.Key ResponsibilitiesCSAT & NPS Review Tracking:Monitor and track CSAT...
-
Customer Experience Professional
3 days ago
Pasig, National Capital Region, Philippines Azeus Systems Limited Full timeAzeus Systems Limited is a leading provider of meeting and collaboration solutions for Boards and Senior Leadership Teams. Our product, Convene, empowers institutions across the globe to foster good governance.We are seeking a highly skilled Candidate to join our customer relations force as a Customer Success Specialist.The ideal candidate will have a strong...
-
Customer Experience Representative
1 week ago
Pasig, National Capital Region, Philippines FPS Business Solutions Company Full timeRole Summary: As a Customer Experience Representative at FPS Business Solutions Company, you will play a key role in providing exceptional customer service and support. Your primary responsibility will be to lead the daily operations of our Ella machine/Kiosk, ensuring that all tasks are completed efficiently and effectively.About the Job:You will work...
-
Global Customer Experience Lead
3 days ago
Pasig, National Capital Region, Philippines TaskUs Full timeWelcome to TaskUs!We are a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies. Our mission is to help our clients represent, protect and grow their brands.As a Senior Client Services Manager, you will be responsible for driving operational excellence and client satisfaction across various...
-
Customer Experience Manager
1 week ago
Pasig, National Capital Region, Philippines MCI Full timeAbout the CompanyMCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance.Our ServicesBusiness Process Outsourcing (BPO)Staff AugmentationContact Center Customer ServicesIT ServicesIn 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine...
-
Customer Experience Specialist
1 week ago
Pasig, National Capital Region, Philippines HiNeon Full timeAbout NOVA SignageWe are a leading provider of innovative signage solutions for sign and printing shops across North America. We specialize in creating custom signage, metal, and acrylic signs, illuminated LED channel letters, and neon signs.Job Responsibilities:Manage inbound inquiries (emails, phone calls, and live chats via Zendesk) and serve clients from...
-
Customer Experience Coordinator
3 weeks ago
Pasig, National Capital Region, Philippines PSB Technology Services Inc. Full timeWelcome to Pioneer Square BrandsWe are a dynamic and innovative company at the forefront of the consumer goods industry. As a company dedicated to delivering high-quality products, we pride ourselves on our commitment to excellence, creativity, and customer satisfaction. With a diverse portfolio of brands (Brenthaven, Gumdrop, and VAULT), we strive to...
-
Inbound Customer Experience Supervisor
1 week ago
Pasig, National Capital Region, Philippines MCI Full timeResponsibilitiesThe successful candidate will be responsible for:Coaching and developing team members to achieve exceptional customer satisfaction ratings.Leading regular team meetings to discuss performance, goals, and challenges.Collaborating with the operations manager to develop and implement process improvements.Providing feedback and recognition to...