Senior Voice Platform Specialist

Job OverviewThis mid-senior level role is ideal for an IT professional looking to expand their network support capabilities.Key ResponsibilitiesDiagnose and resolve complex voice faults related to SIP, RTP and PBX systems.Manage customer and reseller service requests through a ticketing system.Evaluate and escalate technical issues to upstream carriers when...

CSR | 1-Day Hiring Process – Voice / Non-VoiceJob Description:We are urgently hiring Customer Service Representatives (CSR) for both Voice and Non-Voice accounts If you're a High School or Senior High School Graduate with or without BPO experience, this is your chance to start a rewarding career in the call center industry. Training will be provided to...

OverviewNon Voice Virtual Assistant - No BPO Experience Required - WFHJoin to apply for the Non Voice Virtual Assistant - No BPO Experience Required - WFH role at Cyberbacker Careers.ResponsibilitiesHandle client calendar, emails, and manage virtual files.Work from home with training provided and growth opportunities.Travel opportunities to the USA may be...

Job Title:Technical Specialist for Platform Development Job Description: As a Technical Specialist for Platform Development, you will be responsible for developing new features or products for a particular area of our platform. You will work alongside the development team to ensure timely and efficient delivery of projects. Your role will involve...

Join to apply for the CSR Non-Voice for Cebu Site role at Talent Outsourcing Channel Solutions.Urgently Hiring We are in need of Customer Service Representative for Non Voice Account in Cebu Site.Qualificationsat least HS/SHS graduateExcellent Communication Skills (Oral/Written)Amenable to work on site and in shifting schedulesGood computer navigational...

Assistant Manager-Customer Care Voice-Claims - FNOLJoin to apply for the Assistant Manager-Customer Care Voice-Claims - FNOL role at EXLWe are seeking a Customer Service Representative to assist customers with their inquiries via calls, chat, and emails, encompassing generic queries, account/application status, and insurance-related concerns. The ideal...

Job Description:We are seeking a highly skilled and experienced Mobile Platform Specialist to join our team. As a key member of our Professional Services division, you will be responsible for building and launching mobile platforms for our clients.Your primary focus will be on managing deployments, executing platform updates, and ensuring that every build...

EMAIL / NON-VOICE AGENTSWork Arrangement: On SiteWork Schedule: Day/Mid Shift (Rotational – Tentative)Location: Cebu Business Park, Cebu CityRate: Flexible & NegotiablePlease ensure to include the MM/YYYY – MM/YYYY format for each entry in your employment history.Job SummaryWe are looking for a detail-oriented and customer-focused Email/Non-Voice Agent...

Job Description:">We are seeking a Quality Assurance (QA) Engineer to support our testing efforts across Voice AI components. In this role, you will assist in creating and executing test plans, test cases, and test scripts for Voice AI Agent applications and backend services.Key Responsibilities:Conduct functional, integration, and regression testing of...

Join to apply for the Senior Process Executive-CDM/PV role at Cognizant.Get AI-powered advice on this job and more exclusive features.Job SummaryThe Senior Process Executive-CDM/PV will be responsible for managing and optimizing processes related to Avaya Voice Portal/IR. The role requires a minimum of 3 years of experience, with a hybrid work model and day...