Customer Service Advocate

2 weeks ago


Cebu City, Central Visayas, Philippines beBeeCustomerService Full time ₱400,000 - ₱550,000
Customer Service Representative Job Description

We are seeking a Customer Service Representative to join our team. The ideal candidate will have excellent communication skills and the ability to handle customer concerns and complaints in a professional manner.


Job Responsibilities:

Handling Customer Inquiries: Respond to customer inquiries via phone, email, or chat in a timely and professional manner.

Problem Resolution: Investigate and resolve customer complaints in accordance with company policies and procedures.

Product Knowledge: Develop and maintain knowledge of products and services offered by the company.


Required Skills and Qualifications:

Education: High School Diploma or equivalent required.

Experience: Call center experience preferred but not required.

Communication Skills: Excellent verbal and written communication skills.

Work Environment: Ability to work in a fast-paced call center environment.


Benefits:

Performance Bonuses: Opportunities for performance bonuses and account-specific allowances.

Career Advancement: Opportunities for career advancement within the company.

Promotion Within: Opportunities for promotion within the company.

Comprehensive Healthcare: Comprehensive healthcare benefits including medical, dental, and vision insurance.



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