
Customer Experience Ambassador
1 day ago
We are seeking to expand our support department and are hiring Representatives who love to deliver exceptional customer experiences. A high level of proficiency in English language is necessary for this role.
Key Responsibilities:- Identify and analyze customer concerns, driving calls to resolution.
- Collaborate with cross-functional teams to eliminate customer obstacles.
- Ensure every customer has an outstanding experience.
- Understand why customers wish to cancel and work on solutions to keep them satisfied.
- Listen for opportunities to upsell our customers on additional products and services that will save them money and solve their issues.
- Calm under pressure, excellent at establishing rapport, and comfortable communicating with various individuals.
- Kind at heart.
- Able to adapt quickly to change.
- Skilled in both verbal and written English communication.
- A multitasking and organized individual by nature.
- Experience with Zendesk or similar technology.
- Curiosity and a desire for continuous learning in our employees.
- Efficiency in all aspects.
- Taking decisive action over deliberation.
- Transparency and open communication.
- A caring mentality.
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Customer Experience Ambassador
1 day ago
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Customer Experience Ambassador
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Ambassador of User Experience
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Customer Service Excellence Champion
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Bilingual Customer Service Ambassador
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Customer Experience Leader
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Customer Experience Specialist
1 day ago
Cainta, Calabarzon, Philippines beBeeCustomerExperience Full time ₱500,000 - ₱1,000,000Customer Experience Champion Job DescriptionThe Customer Experience Champion is a key role within our organization, responsible for delivering exceptional customer interactions. Their primary focus is to gather information from customers and provide continued support and success after implementing the Employment Hero HR product.Key Responsibilities:Respond...