Crypto Blockchain Support Professional

1 day ago

Baguio City, Cordillera, Philippines beBeeTechnical Full time ₱50,000 - ₱75,000

Discover a challenging role in Technical Support where you can explore emerging technologies and contribute to a collaborative environment.

About the Position
  • You will be responsible for managing technical issues, providing exceptional support, and collaborating with cross-functional teams to deliver seamless customer experiences.
Key Responsibilities

Main Tasks

  • Investigate and resolve technical queries through various communication channels.
  • Assist customers in troubleshooting and problem-solving, ensuring timely and effective resolution.
  • Maintain accurate records of incidents, resolutions, and customer interactions.
Required Skills and Qualifications

Achieve Excellence

  • Minimum 3 years of experience in incident management, technical support, and system administration.
  • Strong knowledge of UNIX/Linux commands and functions.
  • Familiarity with cloud-based technologies, including Linux/Unix, AWS, GCP, or Azure.
  • Exceptional communication skills, enabling effective collaboration across departments and stakeholders.
  • Flexibility and adaptability to meet the evolving needs of a fast-paced organization.
Benefits and Opportunities

Seize Growth Potential

  • Ongoing training and development opportunities to enhance your skills and expertise.
  • A dynamic and supportive team environment that fosters collaboration and innovation.
  • The chance to influence business decisions and shape the future of our company.

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