Career Growth Opportunity

2 days ago

Antipolo City, Calabarzon, Philippines beBeeCareers Full time ₱1,500,000 - ₱2,000,000
Job Overview

We're looking for a skilled professional to join our team as a Customer Success Representative. This role is an exciting opportunity to grow your career and develop sales skills.

This position involves working with clients to provide exceptional customer service, resolve issues, and build strong relationships.

The Job Description
  • Provide timely and effective support to clients via phone, email, or chat.
  • Collaborate with internal teams to ensure seamless client experiences.
  • Develop and implement strategies to improve client satisfaction and loyalty.

As a Customer Success Representative, you'll be the first point of contact for clients seeking assistance. Your job is to:

  • Answer inbound calls and emails, providing helpful and caring support.
  • Reach out to clients on our waitlist and guide them toward scheduling appointments.
  • Collect basic information to match clients with the right providers.
  • Accurately record client details in our systems.
  • Build trust and rapport with clients through empathy and clear communication.
Requirements
  • Strong English communication skills (spoken and written).
  • 1–2 years' experience in customer service, call center, or BPO work.
  • A friendly, patient, and professional approach with clients.
  • Tech-savvy and comfortable learning new tools.
  • Reliable, self-motivated, and able to work independently in a remote setting.
BenefitsPerks & Benefits
  • Annual paid time off.
  • Paid holidays.
  • Paid birthday leave.
  • Monthly health stipend.
  • Performance-based bonus opportunities.
Employment Details
  • Seniority level: Executive.
  • Employment type: Full-time.
  • Job function: Customer Service.
  • Industries: Hospitals and Health Care.

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