Technology Operations Specialist

3 days ago

Pulong Santa Cruz, Calabarzon, Philippines beBeeTechnical Full time ₱7,535,991 - ₱9,562,729
Role Summary

The role of a Technology Support Specialist involves managing and resolving technical inquiries received via multiple channels. This position is part of the Treasury Services Solution Center, providing 24/7 support for transaction initiation and reporting.

As a key member of the team, you will be responsible for troubleshooting connectivity issues, processing failures, and transactional inquiries. Your primary goal will be to ensure client satisfaction and confidence in our products and services.

Key Responsibilities
  • Resolve technical inquiries via phone, email, and internal case transfer.
  • Accurately document and follow up on all inquiries.
  • Advocate on behalf of clients to ensure their needs are met when working with business partners.
  • Troubleshoot and investigate client connectivity issues, processing failures, and transactional inquiries.
  • Proactively reach out to clients and internal partners to address processing errors or platform changes.
Required Skills and Qualifications
  • Strong verbal and written communication skills in English and Mandarin: business-level proficiency in Mandarin is required, alongside fluent English.
  • Minimum 5 years of Customer Service experience.
  • Minimum 2 years of Technical Support experience.
About the Opportunity

JPMorgan Chase is a leading global financial services firm offering innovative financial solutions to consumers, small businesses, and institutional clients. We value diversity and inclusion and are an equal opportunity employer.

  • Transforming Healthcare Technology

    3 days ago

    Pulong Santa Cruz, Calabarzon, Philippines beBeeTransformation Full time ₱6,800,000 - ₱9,800,000

    Agile Transformation SpecialistWe are seeking a seasoned Agile transformation specialist to drive the implementation of Agile methodologies in our organization. As a key member of our team, you will be responsible for facilitating Agile ceremonies, guiding teams to effectively apply Agile principles and practices, and collaborating with stakeholders to...

  • Warehouse Specialist

    1 week ago

    Pulong Santa Cruz, Calabarzon, Philippines Prime Technology Specialist Incorporated Full time $40,000 - $60,000 per year

    Job Description: (Actual Duties and Responsibilities)Accurately label, record, and store goods in designated areas.Conduct regular inventory counts and report any stock discrepancies.Unload, inspect, and verify incoming shipments against purchase orders or invoices.Report any discrepancies or damages.Ensure accuracy and quality of outgoing shipments.Adhere...

  • Digital Technology Solutions Specialist

    3 days ago

    Pulong Santa Cruz, Calabarzon, Philippines beBeeTechnology Full time ₱3,000,000 - ₱6,000,000

    Are you a problem-solver with a passion for technology? We are seeking a skilled GoHighLevel specialist to join our team. As a key member of our operations group, you will be responsible for building and managing complex technical systems that drive business success.About the RoleThis is a hands-on role that requires strong analytical and problem-solving...

  • Digital Marketing Operations Specialist

    3 days ago

    Pulong Santa Cruz, Calabarzon, Philippines beBeeMarketer Full time $120,000 - $140,000

    Unlock Your Potential as a Marketing Technology Operations SpecialistWe're seeking a talented and driven individual to join our internal marketing team as a Marketing Technology Operations Specialist. This role offers the opportunity to blend technical expertise with digital marketing fundamentals, optimizing our data pipeline, lead flow, and technology...

  • Sales Operations Specialist

    3 days ago

    Pulong Santa Cruz, Calabarzon, Philippines beBeeAutomation Full time $28,800 - $57,600

    Unlock Your Sales PotentialAre you a tech-savvy individual looking for a challenging role that combines technical skills with sales enablement? Do you have a passion for automation and problem-solving? If so, we have an exciting opportunity for you to join our team as a Sales Operations Specialist.Job DescriptionAs a Sales Operations Specialist, you will...

  • Transformational Technology Leader

    3 days ago

    Pulong Santa Cruz, Calabarzon, Philippines beBeeStrategic Full time $180,000 - $200,000

    Senior Technology Executive PositionWe are seeking an innovative technology leader to drive our company's digital transformation strategy as a Chief Technology Officer (CTO). This role involves developing and executing a technology vision that aligns with business objectives, enhances product excellence, and improves digital security.Main...

  • AI Operations Specialist

    3 days ago

    Pulong Santa Cruz, Calabarzon, Philippines beBeeopportunity Full time ₱300,000 - ₱500,000

    AI Operations SpecialistWe are seeking a highly skilled and self-sufficient AI Operations Specialist to join our team. In this role, you will be responsible for leveraging AI tools to streamline business operations and solve complex problems.This is a challenging opportunity for individuals with a technical background and experience working with AI tools. If...

  • Operational Specialist

    3 days ago

    Pulong Santa Cruz, Calabarzon, Philippines beBeeAutomation Full time ₱77,500 - ₱84,000

    Job Description:We are seeking a highly skilled Operational Specialist to lead and manage projects focused on enhancing organizational operations and marketing efforts. The ideal candidate will have expertise in automation and project management, with the ability to oversee all stages of project execution from planning to evaluation.About the Role:The...

  • Operations Specialist

    3 days ago

    Pulong Santa Cruz, Calabarzon, Philippines beBeeProjectManager Full time $28,800 - $43,200

    We're seeking a skilled Operations Specialist with Monday.com expertise to help us streamline internal operations, optimize workflows, and keep projects moving smoothly for our clients across various industries.Part-Time: ~10–20 hours/week (with potential to scale up to full time)Schedule: UK working hours (with early US overlap)Location: Fully RemoteKey...

  • Chief Technology Strategist

    3 days ago

    Pulong Santa Cruz, Calabarzon, Philippines beBeeTechnology Full time ₱1,500,000 - ₱2,000,000

    About the RoleThe Technology Strategy Leader is responsible for overseeing the organization's technology strategy, ensuring alignment with business objectives. They will manage IT operations, infrastructure, and security while leading a team of professionals to implement innovative solutions.This role involves strategic planning, budgeting, vendor...