
Senior Mortgage Loan Coordinator
2 days ago
We are seeking an organised and detail-oriented individual to join our finance team as a Loan Processor. The ideal candidate will ensure smooth communication between brokers, lenders, and clients throughout the loan process.
The successful applicant should have prior experience in loan processing, mortgage broking support, or financial services administration, along with strong communication and client service skills.
Main Responsibilities:- Liaise with clients to gather required documents and information for loan applications.
- Review and verify financial documents to ensure accuracy and compliance with lender requirements.
- Prepare and submit loan applications through the appropriate lender systems.
- Track progress of applications and provide clients with timely updates.
- Communicate with lenders, banks, and brokers to follow up on outstanding items and ensure smooth processing.
- Maintain organised digital records of all loan files and supporting documents.
- Support brokers with administrative tasks, including preparation of compliance documents and client communications.
- Handle client inquiries with professionalism and empathy, ensuring a positive experience throughout the loan process.
- Identify and escalate potential issues or delays proactively.
- A minimum of 2 years' experience in loan processing, mortgage broking, or financial services administration.
- A strong understanding of loan application processes, compliance requirements, and lender documentation.
- Excellent communication skills—both written and verbal—with the ability to explain processes clearly to clients.
- A high level of attention to detail and accuracy in handling financial documents.
- Proficiency with loan processing platforms, CRM systems, and Microsoft Office (Word, Excel, Outlook).
- Strong organisational and time management skills, with the ability to handle multiple applications simultaneously.
- A proactive, resourceful approach to work, with comfort working independently.
- A client-first mindset with a professional and approachable manner.
This is a remote role that will be set up as an independent contractor engagement.
To ensure alignment and transparency, successful candidates will be expected to disclose any existing ongoing roles or client work and reflect this engagement on their LinkedIn profile.
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