Customer Solutions Consultant
3 weeks ago
Neksjob is seeking a Customer Solutions Consultant to join our team.
Job DescriptionWe are looking for a skilled professional who will be receiving calls from customers expressing interest in changing their mobile or broadband tariff price plan, cancelling, upgrading, or returning their current contract. As an advisor, you will assist customers' needs and provide solutions that meet both customer and business requirements.
The ideal candidate will possess strong communication and problem-solving skills, with the ability to work independently and as part of a team. They will have excellent customer service skills, with a focus on delivering high-quality solutions to customers.
Required Skills and QualificationsTo succeed in this role, you will need:
- Strong communication and interpersonal skills
- Excellent problem-solving skills
- Ability to work independently and as part of a team
- Customer service skills with a focus on delivering high-quality solutions
Neksjob offers a competitive salary package including:
- $60,000 per year (estimated)
- A comprehensive benefits program
- Ongoing training and development opportunities
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