Customer Service Representative

4 days ago


Calamba, Calabarzon, Philippines UpSkill MNL Full time

**Job Overview:**

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at UpSkill MNL. As a key member of our sales team, you will be responsible for delivering exceptional customer service, ensuring seamless shopping experiences, and driving business growth.

Key Responsibilities:

  • Greet customers in a friendly and polite manner, creating a welcoming atmosphere that fosters loyalty and repeat business.
  • Assist customers in the store and on the phone, providing accurate product information, resolving queries, and addressing concerns promptly and professionally.
  • Contribute to achieving daily targets by offering expert advice, making recommendations, and upselling/cross-selling relevant products.
  • Maintain a high level of product knowledge, staying up-to-date with new releases, promotions, and company policies.
  • Monitor inventory levels, restocking shelves as needed to ensure an efficient and organized retail environment.

Requirements:

  • Degree or equivalent qualification; at least a senior high school graduate.
  • Preferably with 6 months of experience in retail sales, demonstrating excellent communication and interpersonal skills.
  • Able to work effectively in a fast-paced environment, prioritizing tasks, and meeting deadlines while maintaining attention to detail.

What We Offer:

  • A competitive salary range of $15,000 - $20,000 per annum, commensurate with experience.
  • A project-based contract for 2 months, providing opportunities for growth and professional development.

About UpSkill MNL:

We are a dynamic and innovative organization dedicated to empowering individuals through education and skills enhancement. Our mission is to provide accessible, engaging, and effective training solutions that equip learners with the competencies required to succeed in today's rapidly changing job market.



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