Customer Service Engineer Leader

4 weeks ago


Calamba, Calabarzon, Philippines TASQ Staffing Solutions Full time
Job Overview

TASQ Staffing Solutions is seeking an experienced Customer Service Engineer Leader to join our team. This role is ideal for professionals who have a strong background in customer-focused engineering and possess excellent technical writing and communication skills.

Key Responsibilities
  • Develop and implement customer-centric strategies to drive business growth and improve customer satisfaction.
  • Lead cross-functional teams to resolve complex customer issues and provide exceptional service.
  • Analyze customer feedback and data to identify trends and areas for improvement.
Requirements
  • Bachelor's/College Degree in Electronics, Mechanical, Electrical, Chemical, Instrumentation and Control Engineering.
  • At least 5-10 years of experience as a CUSTOMER FOCUS MANAGER in the Semicon/Electronics Industry.
  • Excellent technical writing and communication skills.
  • Able to use analytical tools for data analysis and knowledgeable in 7QC tools, FMEA, 8D.
Salary and Benefits

We offer a competitive salary range of $120,000 - $180,000 per year, depending on experience. Our benefits package includes health insurance, retirement plan, and paid time off.



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