Performance Metrics Analyst
5 days ago
As an Operations Analyst at TeleTech Holdings, Inc., you will contribute to the success of our business by analyzing data, identifying trends, and providing actionable insights.
Key responsibilities include:
- Main Responsibilities:
- Monitor performance and provide insights and recommendations on program performance indicators and metrics.
- Manage and support day-to-day operations, processes, and reporting.
- Audit and validate sales results and performance scores.
- Communicate and partner with workforce management for real-time tagging and corrections.
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Performance Metrics Manager
2 days ago
Antipolo City, Calabarzon, Philippines Movate Full timeMovate seeks a highly skilled Performance Metrics Manager to join its team. This individual will be responsible for managing and analyzing performance metrics to drive business efficiency.Key Responsibilities:Managing and analyzing performance metrics to drive business efficiencyDeveloping and implementing strategies to improve performanceCollaborating with...
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Operations Analyst Professional
5 days ago
Lipa City, Calabarzon, Philippines TeleTech Holdings, Inc. Full timeAbout the RoleAs an Operations Analyst at TeleTech Holdings, Inc., you will play a crucial part in creating and delivering exceptional customer experiences.You will be responsible for monitoring performance, providing insights, and recommendations related to program performance indicators and metrics. This role requires a passion for solving work-related...
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Performance Metrics Coordinator
5 days ago
Cavite City, Calabarzon, Philippines Sutherland Full timeJob DescriptionSutherland is a dynamic company that seeks an attentive and goal-oriented Reports Analyst. We require a person with strong analytical and communication skills to help us succeed.Requirements:Strong proficiency in MS Excel formulas, functions, and controls.Ability to work independently with minimal supervision.Excellent communication and...
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Sales Performance Manager
1 day ago
Lipa City, Calabarzon, Philippines Ambtel Corporation Full timeAbout the Role:We are seeking an experienced Sales Performance Manager to join our Ambtel Corporation team. As a Sales Performance Manager, you will be responsible for executing strategies to increase business center sales and ensuring the overall profitability of all branches. Your primary focus will be on achieving sales targets, upselling, and...
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Operations Analyst
5 days ago
Lipa City, Calabarzon, Philippines TeleTech Holdings, Inc. Full timeJob Description - Operations Analyst (0415E)Operations AnalystBringing smiles is what we do at TTEC… for you and the customer. As an Operations Analyst working in the Philippines, you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.What You'll be...
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Performance Improvement Analyst
5 days ago
Paranaque City, Calabarzon, Philippines ibex Full timeQuality Assurance Roleibex is hiring a skilled Performance Improvement Analyst to join our team. As a Performance Improvement Analyst, you will be responsible for evaluating customer interactions, identifying performance gaps, and developing strategies to improve customer experience. You will work closely with agents to provide coaching and training, and...
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Renewal Performance Analyst
1 week ago
Cavite City, Calabarzon, Philippines Schneider Electric Gruppe Full timeJob Description - Renewal Performance Analyst (0097TG)Renewal Performance Analyst - 0097TGGreat People make Schneider Electric a great company.Do you dream of working in a company that is driven by a meaningful purpose and that continuously creates an inclusive environment where you are empowered to do your best and be innovative?The Role: Renewal...
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Credit Risk Analyst
5 days ago
Lipa City, Calabarzon, Philippines TRBank Full timeTRBank seeks a Credit Risk Analyst to join its team. The successful candidate will be responsible for evaluating the performance of Loan Managers based on Key Result Areas (KRAs).About the RoleThe Credit Risk Analyst will analyze data to identify trends and patterns, and provide recommendations to improve credit risk management.The role requires strong...
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Operational Efficiency Analyst
5 days ago
Cavite City, Calabarzon, Philippines Sutherland Full timeOur team at Sutherland is passionate about creating exceptional customer experiences. As a Real-Time Analyst, you'll play a vital role in driving operational efficiency and improving service levels.In this role, you'll be responsible for monitoring performance metrics, analyzing data, and providing actionable insights to inform business decisions.Key...
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Business Intelligence Analyst
5 days ago
Cavite City, Calabarzon, Philippines Sutherland Full timeWe are seeking a Reports Analyst to join our team. This role requires an analytical mind with problem-solving aptitude, along with the ability to learn new concepts and tools. You will deliver solutions that meet end-to-end client requirements while continually improving reporting processes to increase efficiency.Key Responsibilities:Create data-driven...
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Business Process Improvement Specialist
5 days ago
Lipa City, Calabarzon, Philippines TeleTech Holdings, Inc. Full timeJob OverviewThe Operations Analyst role is an exciting opportunity to contribute to the success of our business by analyzing data, identifying trends, and providing actionable insights.As an Operations Analyst, you will work closely with our team to ensure that our programs have the tools, systems, and support needed to perform their jobs effectively.
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Real Time Analyst
2 days ago
Antipolo City, Calabarzon, Philippines Movate Full timeGet AI-powered advice on this job and more exclusive features.Minimum Requirements:At least 2 years of working experience as a Real-Time Analyst / Work Force Management in BPO IndustryAmenable to work ON SITE at Antipolo City.Willing to work in rotational shiftsStrong quantitative and technical aptitudeDetail oriented - high emphasis on quality/quantity...
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Operations Performance Manager
4 days ago
Antipolo City, Calabarzon, Philippines JK Network Services Full timeAbout the Role:We are seeking an experienced Data Analyst to join our team as a Real-Time Analyst. The ideal candidate will have a strong background in data analysis, excellent communication skills, and the ability to work effectively in a fast-paced environment.Key Responsibilities:Monitor and evaluate real-time performance measures such as adherence,...
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Business Finance Senior Analyst
2 days ago
Cavite City, Calabarzon, Philippines Schneider Electric Full timeBusiness Finance Senior Analyst (Manufacturing)The Role: Business Finance Senior Analyst (Manufacturing)The primary responsibility of the Business Finance Senior Analyst is to ensure that manufacturing operations are financially efficient, cost-effective, and aligned with the company's financial goals and objectives. This role involves managing financial...
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Data Collector and Recorder
6 days ago
Lipa City, Calabarzon, Philippines Littelfuse Full timeAbout the RoleThe DCC Assistant plays a critical role in ensuring quality standards are met by collecting data and maintaining testing and inspection records.This position requires basic knowledge of job procedures and tools obtained through work experience.Collects data documenting quality and uses defined checks/processes/metrics to ensure compliance with...
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Analyst, FP&A DB
2 weeks ago
Paranaque City, Calabarzon, Philippines Solaireresort Full timeSolaire Resort Entertainment City | Full timeAnalyst, FP&A DB & SystemState/Province National Capital Region (Manila)Country PhilippinesJob DescriptionPosition SummaryReporting directly to Asst. Manager – FP&A Database and Systems, the Analyst – FP&A Database and Systems is responsible for developing and maintaining of IT System and databases....
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Real-Time Performance Coordinator
5 days ago
Cavite City, Calabarzon, Philippines Sutherland Full timeSutherland is a digital transformation company dedicated to making customer experiences delightful. We're driven by a passion for innovation and a commitment to excellence.We're looking for an analytical thinker who can help us achieve our goals as a Real-Time Analyst. In this role, you'll work closely with our operations team to monitor service level...
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Virtual Assistant
3 weeks ago
Lipa City, Calabarzon, Philippines Cyberbacker Full timeTranscription: Listen to live or recorded calls and take notes of key points discussed.Call Preparation: Prepare daily call list, meeting agendas, and materials as needed, ensuring participants have the necessary information.Schedule Coordination: Efficiently schedule meetings with clients and team members, coordinating times that accommodate all parties and...
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Senior Analyst
2 weeks ago
Lipa City, Calabarzon, Philippines TTEC Customer Care Management Philippines Inc Full timeDe ion :Partner with Fraud Operations to perform walkthroughs and create process mapping for critical processes and risk identification, evaluating the control design for identified fraud-related risks.Develop and perform transactional tests/programs for Fraud Prevention and Fraud Investigation processes.Create and maintain adequate testing support...
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Branch Performance Enhancement Leader
4 days ago
Cavite City, Calabarzon, Philippines Security Bank Corporation Full timeBusiness Development FocusThis role offers a unique opportunity for a results-driven professional to develop and execute business growth strategies at our branch. As Branch Business Manager, you will work closely with the area head to identify new business opportunities and drive revenue growth.Your key responsibilities will include:Conducting market...