Lead Amazon Account Professional

3 days ago

Pasig, National Capital Region, Philippines beBeeAccount Full time $45,000 - $65,000

Key Role: Amazon Account Manager

This role involves overseeing the end-to-end management of Amazon FBA and Seller Central accounts, with a focus on customer service.

Your responsibilities will include conducting daily product listing checks to ensure accuracy and performance, responding to customer inquiries with clear communication, handling product replacements and refunds, analyzing negative reviews at the ASIN level, and resolving stranded inventory issues to maximize sales.

  • Conduct daily product listing checks to ensure accuracy and performance.
  • Respond to customer inquiries with clear proactive communication.
  • Handle product replacements refunds and dispute negative feedback.
  • Analyze negative reviews at the ASIN level and implement solutions.
  • Monitor seller performance metrics and address issues before they escalate.
  • Resolve stranded inventory issues to maximize sales.

Your Skillset:

To excel in this position, you will need to possess strong proficiency in Microsoft Excel (advanced functions & data analysis) and have a deep understanding of Amazon policies, listings, and performance metrics.

  • Strong proficiency in Microsoft Excel (advanced functions & data analysis).
  • Deep understanding of Amazon policies, listings, and performance metrics.
  • 2+ years managing Amazon FBA & Seller Central accounts at a high level.
  • Exceptional communication skills—you anticipate problems before they arise.
  • Organized efficient, and results-driven.
  • Bonus: Familiarity with business & accounting principles.

Your Benefits:

This is a full-time remote role that offers 15 paid leave days, 8 leave days for National Holidays, 1 leave day for Birthday, Quarterly bonus, Annual (performance-based) salary increase policy, long-term position with the opportunity to grow in a stable and growing agency, great opportunity to grow, and joining a high-level and fast-paced team.

  • Working completely remote
  • 15 Paid leave days
  • 8 leave days for National Holidays
  • 1 leave day for Birthday
  • Quarterly bonus
  • Annual (performance-based) salary increase policy
  • Long-term position with the opportunity to grow in a stable and growing Agency
  • You'll be joining a high-level and fast-paced team

About Our Application Process:

Once you apply, you'll receive an email guiding you through the next steps, including an assessment tailored to the role. Be sure to check your inbox (and your spam folder) for further instructions.

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