Amazon Operations Support Specialist

1 day ago

Pasig, National Capital Region, Philippines Intelegencia Full time
Overview

Urgent Hiring: Quality Assurance Specialist | Amazon Operations Support Specialist

As a Amazon Operations Support Specialist, you will be responsible for account health activities and ticket resolutions for a portfolio of clients in direct partnership with your counterparts on our Operations Team. This role will also involve dashboard creation to support other cross-functional teams across Client Success and marketing.

Responsibilities
  • Monitoring Amazon Seller Central account health, identifying root causes of policy violations or listing health issues, communicating documentation needs to cross-functional team members, and following through to resolution.
  • Creating new product listings and variation structures within Amazon policy guidelines to support your client's business needs.
  • Partnering with the Operations Manager and/or Operations Director to outline the status of account health, tickets, and issues.
  • Pulling data from Amazon Seller Central, Vendor Central, and proprietary data systems to create and format reporting dashboards.
Qualifications
  • Must-Have Skills:
  • Must be amenable to work at Pasig or Antipolo
  • Excellent written and verbal communication skills.
  • At least 2 years of experience with Amazon Seller Central.
  • At least 1 year experience using Send to Amazon workflow.
  • Intermediate to advanced skills in Microsoft Excel (pivots, lookups, conditional formatting, macros).
  • Proactive, forward-thinking, and curious mindset.
  • Strong analytical and problem-solving skills.
  • Ability to manage multiple tasks in a fast-paced, high-growth environment.
Details
  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Information Technology
  • Industries: IT Services and IT Consulting

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