Global Customer Support Specialist

3 days ago


Makati Cty, Philippines KMC Solutions Full time

KMC Solutions is looking for a highly skilled Global Customer Support Specialist to join our dedicated Customer Service team. As a key contributor, you'll be instrumental in ensuring our customers receive unparalleled service through multiple channels.

Key responsibilities include:

  • Providing world-class support via various communication channels
  • Collaborating with cross-functional teams to drive customer satisfaction
  • Developing and maintaining in-depth product knowledge
  • Maintaining a customer-focused mindset with empathy and professionalism

To succeed in this role, you should have:

  • Significant experience in retail or e-commerce
  • Exceptional verbal and written communication skills
  • A customer-centric approach with a knack for problem-solving
  • The ability to adapt to diverse schedules and priorities
  • A 'can-do' attitude and enthusiasm for delivering exceptional results

If you're passionate about delivering outstanding customer experiences and possess a talent for building strong relationships, we encourage you to apply.



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