Customer Service Advocate
3 days ago
At KMC Solutions, we're seeking a talented CUSTOMER SERVICE ADVOCATE to join our award-winning Customer Service team. As a key member of our global support team, you'll be responsible for providing exceptional service to our customers through various channels.
This is an exciting opportunity to champion the interests of our customers and ensure they receive high-quality service. You'll work closely with other teams to ensure customer feedback is heard and provide ideas for improvements. Your excellent communication skills will enable you to effectively respond to customer inquiries and resolve issues in a timely manner.
To succeed in this role, you must have:
- Relevant retail/e-commerce experience
- Excellent verbal and written communication skills
- A customer-first mindset with an empathic approach to problem-solving
- The ability to adapt to a changing or rotating schedule
- A can-do attitude and enthusiasm for working every day
Beyond these core requirements, we're looking for someone who is professional, personable, and willing to adapt to change. If you have a creative mind and enjoy creating memorable customer experiences, this could be the perfect fit.
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CSR (Retail/E-commerce Account)
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CSR (Retail/E-commerce Account)
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Customer Service Advocate
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Customer Support Advocate
1 week ago
Makati, Philippines KMC Solutions Full timeJob description Customer Support Advocates have a critical role on award-winning Customer Support team. This role supports global customers 24/7/365, through voice, chat, email, SMS and social channels. The right candidate will champion the interests of customers, ensuring that they receive high-quality and consistent service. This role represents...
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Customer Support Advocate
1 week ago
Makati, Philippines KMC Solutions Full timeJob descriptionCustomer Support Advocates have a critical role on award-winning Customer Support team. This role supports global customers 24/7/365, through voice, chat, email, SMS and social channels. The right candidate will champion the interests of customers, ensuring that they receive high-quality and consistent service. This role represents...
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Customer Service Representative
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Makati, Philippines KMC Solutions Full timeMake your next big career move by applying as KMC Solutions’ next CUSTOMER SERVICE ADVOCATE Customer Service Advocates have a critical role on Zenni’s award-winning Customer Service team. This role supports Zenni’s global customers 24/7/365, through voice, chat, email, SMS and social channels. The right candidate will champion the interests of Zenni...
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Customer Service Representative
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Customer Service Representative
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Customer Service and Sales Representatives
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Global Customer Support Specialist
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Customer Service and Sales Representatives
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Customer Service and Sales Representatives
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Customer Service Lead
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Customer Service Lead
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Retail Experience Representative
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Customer Service
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