CSR (Retail/E-commerce Account)

14 hours ago


Makati Cty, Philippines KMC Solutions Full time
Make your next big career move by applying as KMC Solutions’ next CUSTOMER SERVICE ADVOCATE

Customer Service Advocates have a critical role on Zenni’s award-winning Customer Service team. This role supports Zenni’s global customers 24/7/365, through voice, chat, email, SMS and social channels. The right candidate will champion the interests of Zenni customers, ensuring that they receive high-quality and consistent service. This role represents Zenni’s customer-obsessed culture.

On top of your salary, here are the exciting benefits you can look forward to:

• Health Insurance/HMO
• Enjoy unlimited MadMax Coffee
• Diverse learning & growth opportunities
• Accessible Cloud HR platform (Sprout)
• Above standard leaves

The main responsibilities of a CUSTOMER SERVICE ADVOCATE include:

• Provide an exceptional customer service experience with every interaction via phone, email, chat, SMS, or over social media.
• Work closely with other teams including Technology, Product and Site teams to ensure customer feedback is heard, and provide ideas for improvements.
• Demonstrate an excellent understanding of our customer base and ensure the tone of the company is in every interaction.
• Respond to all customer inquiries in a timely manner regarding order updates, product requests, and resolve all issues.
• Demonstrate unparalleled product knowledge and offer exceptional style advice for customers.

To apply, you must be an expert on the following requirements:
• Retail/E-commerce experience is required.
• You have excellent verbal and written communication skills.
• You have a customer-first mindset with an empathic approach to problem-solving.
• You are adaptable to a changing or rotating schedule depending on the company’s needs.
• You have a can-do attitude. We are looking for someone who is enthusiastic about working every day, and someone who is willing to step-in wherever they are needed.
• You are professional, personable and someone who is willing to adapt to change.
• You have a creative mind to create memorable customer service experiences.
• You go above and beyond to provide outstanding white glove customer service.
• Amenable to work on night shift.

  • Makati Cty, Philippines KMC Solutions Full time

    Make your next big career move by applying as KMC Solutions’ next CUSTOMER SERVICE ADVOCATE Customer Service Advocates have a critical role on Zenni’s award-winning Customer Service team. This role supports Zenni’s global customers 24/7/365, through voice, chat, email, SMS and social channels. The right candidate will champion the interests of Zenni...


  • Makati, Philippines KMC Solutions Full time

    Make your next big career move by applying as KMC Solutions’ next CUSTOMER SERVICE ADVOCATECustomer Service Advocates have a critical role on Zenni’s award-winning Customer Service team. This role supports Zenni’s global customers 24/7/365, through voice, chat, email, SMS and social channels. The right candidate will champion the interests of Zenni...


  • Makati Cty, Philippines KMC Solutions Full time

    We're on the hunt for a skilled Retail Experience Representative to bring their expertise to our Customer Service team at KMC Solutions. In this role, you'll play a vital part in delivering exceptional customer experiences across various touchpoints.Your responsibilities will include providing top-notch service via phone, email, chat, SMS, and social media....


  • Makati Cty, Philippines KMC Solutions Full time

    KMC Solutions is looking for a highly skilled Global Customer Support Specialist to join our dedicated Customer Service team. As a key contributor, you'll be instrumental in ensuring our customers receive unparalleled service through multiple channels.Key responsibilities include:Providing world-class support via various communication channelsCollaborating...


  • Makati Cty, Philippines KMC Solutions Full time

    At KMC Solutions, we're seeking a talented CUSTOMER SERVICE ADVOCATE to join our award-winning Customer Service team. As a key member of our global support team, you'll be responsible for providing exceptional service to our customers through various channels.This is an exciting opportunity to champion the interests of our customers and ensure they receive...


  • Makati, Philippines KMC Solutions Full time

    Job description Customer Support Advocates have a critical role on award-winning Customer Support team. This role supports global customers 24/7/365, through voice, chat, email, SMS and social channels. The right candidate will champion the interests of customers, ensuring that they receive high-quality and consistent service. This role represents...

  • Retail Account

    2 days ago


    Makati, Philippines Neksjob Corporation Full time

    Looking for an exciting career opportunity? Join us and work with top companies in 2025!Available Role: Retail Account (Voice)Salary: Up to 19,000 - 23,000 PackageQualification: At least HS/Senior HS Graduates | No Experience RequiredWhy Join Us?✔ Competitive salary packages✔ Growth opportunities✔ Work with leading companiesHow to ApplyMessage us...

  • Retail Account

    18 hours ago


    Makati, Philippines Neksjob Corporation Full time

    Looking for an exciting career opportunity? Join us and work with top companies in 2025!Available Role: Retail Account (Voice)Salary: Up to 19,000 - 23,000 PackageQualification: At least HS/Senior HS Graduates | No Experience RequiredWhy Join Us?✔ Competitive salary packages✔ Growth opportunities✔ Work with leading companiesHow to ApplyMessage us...

  • Retail Account

    2 days ago


    Makati, Philippines Neksjob Corporation Full time

    Looking for an exciting career opportunity? Join us and work with top companies in 2025! Available Role: Retail Account (Voice) Salary: Up to 19,000 - 23,000 Package Qualification: At least HS/Senior HS Graduates | No Experience Required Why Join Us? ✔ Competitive salary packages ✔ Growth opportunities ✔ Work with leading companies How to...

  • Retail Account

    2 days ago


    Makati, Philippines Neksjob Corporation Full time

    Looking for an exciting career opportunity? Join us and work with top companies in 2025! Available Role: Retail Account (Voice) Salary: Up to 19,000 - 23,000 Package Qualification: At least HS/Senior HS Graduates | No Experience Required Why Join Us? ✔ Competitive salary packages ✔ Growth opportunities ✔ Work with leading companies How to...

  • Retail Account

    14 hours ago


    Makati, Philippines Neksjob Corporation Full time

    Looking for an exciting career opportunity? Join us and work with top companies in 2025! Available Role: Retail Account (Voice) Salary: Up to 19,000 - 23,000 Package Qualification: At least HS/Senior HS Graduates | No Experience Required Why Join Us? ✔ Competitive salary packages ✔ Growth opportunities ✔ Work with leading companies How to...

  • Retail Account

    7 hours ago


    Makati, Philippines Neksjob Corporation Full time

    Looking for an exciting career opportunity? Join us and work with top companies in 2025! Available Role: Retail Account (Voice) Salary: Up to 19,000 - 23,000 Package Qualification: At least HS/Senior HS Graduates | No Experience Required Why Join Us? ✔ Competitive salary packages ✔ Growth opportunities ✔ Work with leading companies How to...


  • Makati, Philippines Neksjob Full time

    As a Retail Account Representative, you will be responsible for managing and developing relationships with retail partners to drive sales and enhance brand visibility. You will analyze sales data, identify growth opportunities, and implement strategies to maximize revenueQualifications:At least HS graduate (old curriculum) / SHS GradHave at least 1 year...


  • Makati, Philippines Neksjob Full time

    As a Retail Account Representative, you will be responsible for managing and developing relationships with retail partners to drive sales and enhance brand visibility. You will analyze sales data, identify growth opportunities, and implement strategies to maximize revenue Qualifications: At least HS graduate (old curriculum) / SHS Grad Have at least 1 year...


  • Makati, Philippines Neksjob Full time

    As a Retail Account Representative, you will be responsible for managing and developing relationships with retail partners to drive sales and enhance brand visibility. You will analyze sales data, identify growth opportunities, and implement strategies to maximize revenue Qualifications: At least HS graduate (old curriculum) / SHS Grad Have at least 1 year...


  • Makati, Philippines Gratitude Philippines Full time

    Qualifications:With at least 1 year relevant experience.Good Communication Skills. Interpersonal skills, Socializing, planning and organizingMS office (Word, Excel, PowerPoint)Function/Department: Human ResourcesReporting to: Global Lead - CSRRole Description: Indicative and not restricted toIdentifying, Planning and executing Employee volunteering programs...


  • Makati, Philippines Neks Job Philippines Full time

    CSR / Healthcare Account - Hiring Now JOB DESCRIPTION: Attracts potential customers by answering product and service questions; suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information.Qualifications:At least K-12 Graduate or 2nd year...


  • Makati, Philippines Neks Job Philippines Full time

    CSR / Healthcare Account - Hiring Now JOB DESCRIPTION: Attracts potential customers by answering product and service questions; suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. Qualifications: At least K-12 Graduate or 2nd year...


  • Makati and Taguig, Philippines Gratitude Philippines Full time

    Qualifications: With at least 1 year relevant experience. Good Communication Skills. Interpersonal skills, Socializing, planning and organizing MS office (Word, Excel, PowerPoint) Function/Department: Human Resources Reporting to: Global Lead - CSR Role Description: Indicative and not restricted to Identifying, Planning and executing Employee volunteering...


  • Makati, Philippines Neks Job Philippines Full time

    CSR / Healthcare Account - Hiring Now JOB DESCRIPTION: Attracts potential customers by answering product and service questions; suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. Qualifications: At least K-12 Graduate or 2nd year...