Academic Support Specialist
3 days ago
Company Overview:
EDUGET GLOBAL CORP is a leading overseas education consultancy firm dedicated to assisting students in achieving their aspirations of studying abroad. With operations in Australia, the Philippines, and India, our comprehensive guidance and support services encompass education consultation, admission consultation, visa services, IELTS and PTE coaching, immigration services, and career counseling.
We have partnered with approximately 650 universities across various countries, including Australia, Canada, the USA, the UK, France, Germany, Ireland, and Dubai, boasting a success rate of 99% in student placements. Our active engagement with prospective students through social media platforms keeps them informed about overseas education opportunities.
Job Description:
Main Purpose:
- To provide support to EDUGET GLOBAL CORP in generating and developing education leads from a defined education market
- Effectively communicate key features and benefits to prospective customers virtually and in-person, driving engagement with education solutions
- To develop a keen understanding of student needs and values, providing personalized assistance throughout the process
- Build strong relationships with potential students and education providers, staying up-to-date with courses and promotions
- Achieve prescribed sales targets
- Understand and keep up-to-date with ever-changing education market trends
- Provide exceptional customer service to current and prospective customers
- Gather customer feedback to help improve and enhance product offerings
- Register relevant information in the company CRM and perform other administrative ad hoc tasks
- Assist clients in study enrolments and visa applications
Required Skills and Qualifications:
- Bachelor's degree and QEAC Certified
- Strong listening and discovery skills to gain a strategic understanding of customers' needs and challenges
- 'Can-do' attitude: A go-getter who doesn't take no for an answer and gets things done
- Experience selling educational products or services within the Australian education system
- Possess sound knowledge of the Australian education and migration industry
- Ability to apply energy and creativity to meeting sales goals
- Demonstrated high-level written and verbal communication, including creativity in problem-solving, and the ability to work well within a team environment
Benefits:
- Medical Allowances
- 13th month pay
- Travel allowance
- Incentives
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