Customer Service Advisor for Financial Services

23 hours ago


Taguig, National Capital Region, Philippines Eteam Workforce Private Corporation Full time

We are seeking a highly skilled and dedicated Customer Service Representative to join our team at Eteam Workforce Private Corporation.

Job Description

As a Customer Service Representative, you will be responsible for providing exceptional support to customers across multiple channels, including phone, messaging, and email. Your primary goal will be to investigate, troubleshoot, and resolve customer issues in a timely and efficient manner.

To achieve this, you will need to use all available resources to ensure high standards are met and work is carried out most efficiently. You will also be expected to be a trusted advisor, listen, and empathize with customers, ensuring they know they are valued and their voices are heard through accurate issue tracking and upstream solutions.

In addition to resolving customer issues, you will uncover clients' financial goals, recommend products that match their needs, and provide customer service when questions or issues arise. You will also seek opportunities to add value for customers through education, proactivity, and clear expectation setting.

This role requires a high level of critical thinking and problem-solving skills, as well as excellent communication and interpersonal skills. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

Requirements
  • Bachelor's degree from a reputable institution (or equivalent experience)
  • At least 6 months of BPO experience, preferably in the financial data industry
  • A background in finance, collections, billing, loans, or cryptocurrency
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a night shift differential environment
What We Offer

We offer a competitive salary range of Php60,000.00 - Php70,000.00 per month, as well as a range of benefits, including paid training, work-from-home options, and overtime pay. We also offer a 13th-month salary and supplemental pay for overtime hours worked.

If you are a driven and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity to join our team at Eteam Workforce Private Corporation.



  • Taguig, National Capital Region, Philippines Sun Life of Financial - Acropolis Unit Full time

    As a Financial Advisor at Sun Life of Financial - Acropolis Unit, our goal is to provide expert financial planning services to clients. With a strong focus on education planning, retirement savings, emergency funds, health insurance, and milestone savings, we aim to empower individuals to achieve their long-term goals.We take pride in delivering personalized...


  • Taguig, National Capital Region, Philippines Gratitude Philippines Full time

    Gratitude Philippines is seeking a highly skilled Transformation Expert to join our team. In this role, you will be responsible for driving digital transformation initiatives in financial services.About UsWe are a company dedicated to providing innovative solutions to our clients in the Philippines and beyond.SalaryThe estimated salary for this position is...


  • Taguig, National Capital Region, Philippines VCC Link, Inc. Full time

    We are seeking highly motivated individuals to join our team as Customer Service Representatives for a leading financial services company in the Philippines.Job SummaryThis role involves providing exceptional customer service to clients across various financial products, including banking and lending services. The ideal candidate will have strong...


  • Taguig, National Capital Region, Philippines Ayuda Business Management Solutions Full time

    About the Role:We are seeking a highly skilled Customer Service Brokerage Account Specialist to join our team at Ayuda Business Management Solutions. As a key member of our operations department, you will be responsible for providing exceptional support to our Financial Advisors and Client Associates in managing brokerage accounts.Key Responsibilities:Walk...


  • Taguig, National Capital Region, Philippines Lexus Manila Inc. Full time

    Job Title: Customer Service AmbassadorWe are seeking a highly skilled and experienced Customer Service Ambassador to join our team at Lexus Manila Inc. in BGC Taguig City.About the Role:The ideal candidate will possess excellent communication, telephone etiquette, and interpersonal skills to deliver exceptional customer service experiences.We require someone...


  • Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time

    Job DescriptionTASQ Staffing Solutions seeks a Senior Operations Manager to lead our team in providing exceptional service to our clients. As a seasoned professional, you will be responsible for managing stakeholder expectations, ensuring compliance with FINRA and regulatory guidelines, and making informed decisions.Key Responsibilities:Manage the...


  • Taguig, National Capital Region, Philippines Lexus Manila Inc. Full time

    Job Title: Customer Service AmbassadorAbout Us: Lexus Manila Inc. is a leading provider of exceptional customer experiences in the automotive industry.Job Description:As a Customer Service Ambassador, you will be responsible for providing professional and efficient communication to meet the needs of customers entering our Service Reception Area...


  • Taguig, National Capital Region, Philippines EastWest Bank Full time

    Job OverviewWe are seeking a highly skilled Financial Services Representative to join our team at EastWest Bank. This role is perfect for individuals who are passionate about delivering exceptional customer service and providing financial solutions that meet the needs of our clients.


  • Taguig, National Capital Region, Philippines Metacom Solutions PH Full time

    We are continuously seeking highly skilled professionals to join our team at Metacom Solutions PH.Job OverviewAs a Customer Support Executive, you will play a vital role in delivering exceptional customer experiences. You will be the primary point of contact for clients, handling their inquiries, concerns, and issues in a professional and timely manner.Key...


  • Taguig, National Capital Region, Philippines NEZDA GLOBAL Full time

    We are seeking a highly skilled Customer Service Specialist to join our team at Nezda Global in BGC, Taguig City. As a key member of our financial account services team, you will be responsible for providing top-notch customer service and ensuring seamless communication with clients.About the RoleThis is a full-time position requiring a 100% onsite setup...


  • Taguig, National Capital Region, Philippines NEZDA GLOBAL Full time

    We are seeking a skilled Customer Service Specialist to join our team at Nezda Global. This role offers the opportunity to contribute your expertise and make a significant impact on the company's success.About Nezda GlobalNezda Global is a dynamic organization dedicated to providing top-notch customer service. Our team is passionate about delivering...


  • Taguig, National Capital Region, Philippines Team Ives - Virtual Insurance Advisor Full time

    Are you a motivated and ambitious individual looking to kick-start your career in the insurance industry? At Team Ives, we are seeking highly skilled and dedicated Virtual Insurance Advisors to join our team.About UsWe are a leading provider of virtual insurance services, committed to delivering exceptional results to our clients. Our team is comprised of...


  • Taguig, National Capital Region, Philippines VCC Link Inc. Full time

    About VCC Link Inc.">At VCC Link Inc., we strive to maintain the highest standards of financial reporting and compliance. As a Financial Services Auditor, you will play a vital role in ensuring our organization's financial statements are accurate and reliable.">Salary">The estimated annual salary for this position is around $60,000 - $80,000, depending on...


  • Taguig, National Capital Region, Philippines GearCraft Mechanical Full time

    We are seeking a highly skilled and experienced Financial Services Representative to join our team at GearCraft Mechanical.About the RoleThis is an exciting opportunity for a customer-focused individual to work with us in providing exceptional service to our clients. As a Financial Services Representative, you will be responsible for handling financial...


  • Taguig, National Capital Region, Philippines EastWest Bank Full time

    About the JobWe are seeking a highly skilled and experienced Financial Services Representative to join our team at EastWest Bank in Taguig/Makati.Job Title: Financial Services RepresentativeLocation: Taguig/MakatiWork Arrangement: OnsiteOverview of the RoleThe successful candidate will be responsible for performing all tellering and billspay transactions,...


  • Taguig, National Capital Region, Philippines KMC Solutions Inc Full time

    The Finance Intern role at KMC Solutions Inc is an exciting opportunity to develop your skills in financial recording and compliance.Main Responsibilities:Shadow experienced accountants to gain a deeper understanding of accounting processes.Support the team by assisting with filing, data entry, and other administrative tasks.Ensure accurate reconciliations...


  • Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time

    About the RoleWe are seeking a highly skilled Retirement Specialist to join our team at TASQ Staffing Solutions. As a key member of our organization, you will play a vital role in providing exceptional customer service and support to our clients.Responsibilities:Receive and resolve inbound contacts from individual investors, distribution partners, and/or...


  • Taguig, National Capital Region, Philippines TOPSERVE SERVICE SOLUTIONS INC Full time

    About TOPSERVE SERVICE SOLUTIONS INC:We have a credible track record of 25 years in the business, providing service and support to different industries.Our nationwide offices are strategically located across major areas in the country. Job Description:Providing exceptional customer support through phone calls, scheduling appointments, receiving packages, and...


  • Taguig, National Capital Region, Philippines Welsend Global Services Inc. Full time

    Job Title: Customer Service ProfessionalAbout the Job:Welsend Global Services Inc. is seeking a highly skilled and customer-focused professional to join our team as a Customer Service Agent. This role involves providing exceptional service to customers, addressing their queries, and resolving any issues related to orders promptly and...


  • Taguig, National Capital Region, Philippines Metacom Solutions PH Full time

    Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our team at Metacom Solutions PH.Company Overview:As a leading provider of customer service solutions, we pride ourselves on delivering exceptional service to our clients. Our team is dedicated to providing timely and effective support to our customers, ensuring their...